What UCaaS Is, and All The Things It Covers
Just based on the language, unified communications seems pretty simple to understand. Bringing all of your communications under one provider umbrella is a smart, cost-saving idea that isn’t inherently new.
Entries by ISG Technology
Mitigating disaster risk and downtime for hospitals
Hospitals and other medical services businesses are in a unique position when it comes to disaster recovery and downtime readiness. This isn’t just a matter of lost profits, damage to your reputation, or inconvenience for your employees and customers. The health and wellness of people is at stake.
The complete DIY disaster recovery guide for SMBs
Every small business owner absolutely needs a disaster recovery plan. You can’t stop disasters, but that’s not the point. You need a way to bounce back. When you’re facing downtime, that’s what matters—how quickly you can get your network back online so you can get back to work.
Must-have features of video conferencing for UC
Quality video conferencing solutions keep remote team members engaged, enable seamless collaboration, and connect your business on a more personal basis with partners and clients over the internet. So, let’s discuss the six top must-have features of an online meeting platform.
What is hosted PBX?
Unlike a traditional private branch exchange (PBX) phone service, which requires installation, ongoing maintenance, training, and costly hardware, a hosted PBX takes many of these issues off your shoulders and provides you with an easy-to-manage, user-friendly service with more features.
4 solid file sharing options for SMBs
Today’s businesses rely on digital files for storing and organizing almost all of their important information. Here’s what you should know about file sharing and some of the top solutions that can help your SMB effectively manage and share its files.
Your business really needs a disaster recovery plan—here’s why
According to FEMA, 40-60% of small businesses affected by disasters will never reopen their doors. Regardless of your industry, there is a lot riding on how you protect your business from disaster. You likely physically protect your business with alarm systems, cameras, and even safes. You also probably invest in protections for your data and […]
The down & dirty guide on developing a backup strategy
Data loss afflicts companies of all sizes, including those that seem secure. Once your customer, employee or business information is lost, restoring it can be nearly impossible. In the end, there are many reasons to develop a strategy for data backup, including compliance and peace of mind.
Crafting the perfect voicemail greetings (examples inside!)
In a world of unified communications, video conferencing, bring-your-own-devices-to-work policies and other cutting-edge communications, the voicemail message remains essential. It’s a unique calling card. With that in mind, here are some tips and scripts for voicemail excellence.
5 reasons why you need a backup service, even if you’re using Office 365
Contrary to popular belief, Office 365 and other software as a service (SaaS) models provide no real internal backup solutions. While Office 365 is amazing for SMB collaboration, third-party services are needed to ensure comprehensive data protection and compliance.