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How to Put Together a Powerful Video Conferencing System For Business

Workplaces are becoming more disparate, and travel is getting more expensive. Companies are looking for alternatives to align objectives, create a sense of community, and generally drive business in the right direction. Video conferencing can replace the traditional meeting by allowing workers from all over the world to connect, share information, and make sure that everyone is pointed in the right direction.

What is video conferencing?

Video conferencing is the next evolution of the conference call. It allows employees and offices to connect without needing to be in the same physical location. Video conferencing adds the benefit of face to face interactions without the need for expensive travel. It also means that remote offices can share information and connect directly.

Why is it important for business?

Video conferencing does more than replace traditional meetings or conference calls. Video conferencing has several significant benefits for modern businesses.

Enables a digital workforce

More companies are using digital workers who are located around the world. This is a great choice for finding the right talent, understanding local cultures during expansion, and creating a global understanding of business. More than 80% of companies allow some level of telework. But connecting workers and creating culture can be difficult when everything is conducted via email. A face-to-face meeting can help workers connect with the people they work with.

Saves money

Companies save money with video conferencing because they don’t need to pay for expensive travel. Traveling around the world is exciting, but it also weighs on the company budget. Some travel may still be necessary, but by connecting remote offices digitally, businesses can minimize what’s needed.

Boosts productivity with remote team members

Culture and companionship at work is a huge productivity booster for team members. When someone is working remotely and feels disconnected from their workforce, they’ll be less focused and get less work done. By creating a sense of team, workers are more likely to keep on top of their work and stay organized, maximizing productivity.

So how do you find an exceptional video conferencing system?

There are several different options you should look for in order to make your conferencing system work well for your business.

  • Have space for enough people. If you expect everyone in your company to attend a video conference, make sure the software you choose has the capability of connecting that many individuals. It’s a good idea to future proof your system; make sure you have the ability to add more channels in the future if you need to.
  • Video quality. Although the user’s device will have a big influence on video quality, the system itself determines how much data it can transmit, and how quickly. Making sure your system is HD video capable will help keep pictures clear and detailed.
  • Group messaging. Sometimes a team member has a question that doesn’t need to be asked of the entire meeting. Being able to have small side conversations while the meeting is occurring can be helpful and reduce interruptions.
  • File sharing. Don’t remember to send a file after the meeting; send it to all screens during the meeting so that details can be discussed as necessary. The ability to share screens can also be beneficial.
  • Multiple connection methods. Expect that employees will be connecting through desktops, laptops, tablets, cell phones, and conference rooms. Ensure that the software can handle all types of devices connecting. Allow for regular calling in options, in case someone can’t use their video connection for some reason.
  • Recording. Minutes are a good way to record some aspects of the meeting, but not all of them. Recording the meeting can be a great way to share it with those who aren’t able to be present, or to use it as the foundations for a later webinar.

If you’re not sure how to construct a solid video conferencing system for your business, reach out to experts who can help you get started.

What UCaaS Is, and All The Things It Covers

Just based on the language, unified communications seems pretty simple to understand. Bringing all of your communications under one provider umbrella is a smart, cost-saving idea that isn’t inherently new. Delivering this as a service is also familiar (UCaaS), perhaps more so than with other online IT solutions. But UCaaS encompasses much more than just the obvious phone, text, and email communication methods. There’s so much more to UCaaS.

What is UCaaS?

Think of all the ways a business communicates daily. Even inside an office, people call each other, email back and forth, and maybe send instant messages to each other. Larger companies with more disparate workforces might also utilize video conferencing and video calls.

The purpose of UCaaS is to make communication between companies and clients simpler. It brings all the various communication methods that companies use under one service provider; that provider often manages the implementation and upkeep of the communication solution as well.

If you can imagine a way to get in touch with a client or coworker, the odds are good that a top-notch UCaaS company can make it happen for you.

What are the major components of UCaaS?

  • VoIP – Voice over Internet Protocol is nothing new, but its rapid adoption as an enterprise level telephony solution is. From either end of the connect, a VoIP call isn’t inherently different from a regular phone call; what’s different is the method of communication. Instead of information being transmitted through an old-fashioned landline, data packets are transmitted from one end of the call to the other through internet connections. This is similar to how your cell phone works, but it also gives businesses multi-line solutions that can be tied to desk phones. And, it gives users the option to log into their accounts from anywhere in the world to make a call. Say goodbye to long distance phone call costs; with more than 80% of Americans owning a smartphone, your workers are already primed to adopt this technology.
  • Conferencing – Web, audio, or video conferencing are great ways to connect offices around the world, bring teleworkers into a conversation without needing them in the office, and more. High quality conferencing systems allow for many different users in a single meeting, let you record the meeting for later use or reference, highlight speakers, and more.
  • Messaging, Email, and Texting – The vast majority of individuals have their smartphones in their hands more often than not. This means your employees can be reached by text, messaging, or email. The same is true for your customers and clients. In fact, many customers would prefer to get a text or start a chat with a company rather than call them – yet few businesses offer this opportunity. UCaaS can help you make this a feasible business option.
  • Integrated Communications – This is one of the newer and more exciting features of UCaaS. Your UC software can mesh with your CRM programs to pull up customer data as you’re talking. AI based on previous recorded calls can give you crucial information about the customer on the line and let you know how to best address their needs.
  • Flexibility – UCaaS companies are aware that your business isn’t static, and the best companies are ready to grow with you. Many management businesses offer the ability to choose the services you need, then add on as your business expands. Companies aren’t one-size-fits-all, and neither are their communications needs. Great UCaaS companies understand that.

Instead of relying on half a dozen different programs and systems to keep your business connected, bring all of your communications under one united umbrella. You’ll be glad you did.