OUR PROCESS
We want to hear about your targets and challenges, your goals and pitfalls. We won’t make a single recommendation until we’ve taken the time to listen to you.
Once we know where you are and where you’d like to be, we can begin to plot a course to get you there. This isn’t about our favorite solutions or our technology partners. This is about what works best for you and your staff.
How we do it: Strategic Needs Assessment |Technical Assessment
With every solution we design and service we implement, there is a transformation. Networks and infrastructure are modernized to future-proof business. Cloud solutions and collaboration tools enable the workforce like never before. And the customer experience is taken to the next level.
But the most important part of every relationship is a focus on your long-term success—with solutions designed for the growth of your business—and a documented technology roadmap to guide us.
How we do it: Solution Design | Technology Roadmap
The most successful companies in today’s world focus their technology resources on the most strategic initiatives that help drive business growth. But the management of day-to-day IT needs and user support will always be required.
We take this off your plate – seamlessly transitioning it to a dedicated team of experts that proactively manage the tasks that used to keep you from driving innovation.
How we do it: Seamless Onboarding | Strategic Business Reviews
Today’s businesses rely on digital files for storing and organizing almost all of their important information. Here’s what you should know about file sharing and some of the top solutions that can help your SMB effectively manage and share its files.
Data loss afflicts companies of all sizes, including those that seem secure. Once your customer, employee or business information is lost, restoring it can be nearly impossible. In the end, there are many reasons to develop a strategy for data backup, including compliance and peace of mind.
In a world of unified communications, video conferencing, bring-your-own-devices-to-work policies and other cutting-edge communications, the voicemail message remains essential. It’s a unique calling card. With that in mind, here are some tips and scripts for voicemail excellence.
Contrary to popular belief, Office 365 and other software as a service (SaaS) models provide no real internal backup solutions. While Office 365 is amazing for SMB collaboration, third-party services are needed to ensure comprehensive data protection and compliance.
When conducting a disaster recovery drill, there are some things you can do to ensure you get results—good or bad—that are reliable. For an effective disaster recovery plan, you need good communication on all fronts and a methodical process. With these, you’re set up for success.
When it comes to increased productivity on your team, upgrading to a VoIP phone system provides a great return on investment. These features that a traditional phone system lacks will make you wonder how you ever lived without them. Welcome to truly modern workflow.
Planning for IT disaster recovery is critical. Using these five tips, your business can begin to craft a basic plan for disaster recovery. The more you can prepare now, the less likely your company will be to experience catastrophic failures when a disaster does occur.
While Microsoft Office 365 opens up a whole new world of collaboration and document sharing for small and mid-sized businesses (SMBs), it doesn’t, of itself, provide sufficient backup to protect your critical data. Having a separate backup system is the best way to provide complete protection.