OUR PROCESS
We want to hear about your targets and challenges, your goals and pitfalls. We won’t make a single recommendation until we’ve taken the time to listen to you.
Once we know where you are and where you’d like to be, we can begin to plot a course to get you there. This isn’t about our favorite solutions or our technology partners. This is about what works best for you and your staff.
How we do it: Strategic Needs Assessment |Technical Assessment
With every solution we design and service we implement, there is a transformation. Networks and infrastructure are modernized to future-proof business. Cloud solutions and collaboration tools enable the workforce like never before. And the customer experience is taken to the next level.
But the most important part of every relationship is a focus on your long-term success—with solutions designed for the growth of your business—and a documented technology roadmap to guide us.
How we do it: Solution Design | Technology Roadmap
The most successful companies in today’s world focus their technology resources on the most strategic initiatives that help drive business growth. But the management of day-to-day IT needs and user support will always be required.
We take this off your plate – seamlessly transitioning it to a dedicated team of experts that proactively manage the tasks that used to keep you from driving innovation.
How we do it: Seamless Onboarding | Strategic Business Reviews
Overland Park, KS – June 13, 2019 – ISG Technology, a fourth-generation family owned company headquartered in Overland Park, KS is announcing its support and sponsorship of Stems: A Garden Soirée. Stems is a garden party at the Overland Park Arboretum & Botanical Gardens that benefits The Arts & Recreation Foundation of Overland Park. Proceeds […]
Progressive SMBs are more likely to use IP phones than traditional phone service, and for good reason. The benefits are compelling. An IP phone system can deliver far more value than POTS, giving SMBs options that used to be limited to enterprise-level companies.
Business continuity is an unpleasant topic by nature. The only reason to discuss business continuity is because it’s possible that something could risk the operational capacity of your company. But planning for a potential disaster truly can make a difference when things go sideways.
Everyone in the ISG family is invested in our community. If your home or business has suffered damage in the recent severe weather, our hearts go out to you. We’d like to offer some insight to help everyone prepare for the next time we face flooding like the kind we’ve seen in the Midwest this year.
Business technology experts have been talking about video conferencing for a while. Some companies embraced it years ago, while others remain skeptical. Is it worth the hassle of learning something new and changing process? Let’s explore the pros and cons of video conferencing.
Hospitals and other medical services businesses are in a unique position when it comes to disaster recovery and downtime readiness. This isn’t just a matter of lost profits, damage to your reputation, or inconvenience for your employees and customers. The health and wellness of people is at stake.
Quality video conferencing solutions keep remote team members engaged, enable seamless collaboration, and connect your business on a more personal basis with partners and clients over the internet. So, let’s discuss the six top must-have features of an online meeting platform.
Business continuity management looks beyond dealing with the disaster or cyberattack and guides you to what is required to get you up and running again. More than just a risk management process and data backup, it’s part of having a sustainable, thriving business.
Unlike a traditional private branch exchange (PBX) phone service, which requires installation, ongoing maintenance, training, and costly hardware, a hosted PBX takes many of these issues off your shoulders and provides you with an easy-to-manage, user-friendly service with more features.
While a disaster recovery plan is crucial to maintaining data integrity, a business continuity plan is more than that. DR is often integrated into BC, but a BC plan specifically looks at how your business will continue to serve its customers during recovery from a disaster or event.