Managed IT support & next-gen technology solutions
The time has come – to make technology and data the lifeblood of business. To connect workforces, leverage the cloud and streamline processes. But most importantly, it’s time to catapult the customer experience to a whole new level. We’re ISG, the Midwest’s leading technology consultancy and IT services provider. And we’re on a mission – to unlock new possibilities and create a better future for the communities we serve.
IT resources are constantly under pressure to deliver more with less. We’re here to help with that. When you partner with ISG, you get Fortune 500 solutions from one of the best technical teams in the midwest and service levels that you’d expect from the guys down the street. The result – Your business taken to the next level – faster than you ever thought possible. Check out how we do it.
We have been unlocking possibilities for communities of people for over four generations. But we’ve never strayed too far from our roots – using innovative technology solutions to lift up the communities of people we serve. And, most importantly, connecting with people who value relationships by treating them like they are family.
Quality video conferencing solutions keep remote team members engaged, enable seamless collaboration, and connect your business on a more personal basis with partners and clients over the internet. So, let’s discuss the six top must-have features of an online meeting platform.
Business continuity management looks beyond dealing with the disaster or cyberattack and guides you to what is required to get you up and running again. More than just a risk management process and data backup, it’s part of having a sustainable, thriving business.
Unlike a traditional private branch exchange (PBX) phone service, which requires installation, ongoing maintenance, training, and costly hardware, a hosted PBX takes many of these issues off your shoulders and provides you with an easy-to-manage, user-friendly service with more features.
While a disaster recovery plan is crucial to maintaining data integrity, a business continuity plan is more than that. DR is often integrated into BC, but a BC plan specifically looks at how your business will continue to serve its customers during recovery from a disaster or event.
If you’re looking for a video conferencing solution for your SMB, there are lots of options available, from simple free tools to commercial applications with cloud support, unified communications systems, and file sharing. Let’s take a look at four of the best solutions for small businesses.
While data backup is important, you need additional measures to ensure compliance and continuity of critical business systems. Implemented alongside a continuity plan, disaster management has the ability to reduce data losses, minimize downtime, and promote a healthy business reputation.
Today’s businesses rely on digital files for storing and organizing almost all of their important information. Here’s what you should know about file sharing and some of the top solutions that can help your SMB effectively manage and share its files.
Data loss afflicts companies of all sizes, including those that seem secure. Once your customer, employee or business information is lost, restoring it can be nearly impossible. In the end, there are many reasons to develop a strategy for data backup, including compliance and peace of mind.
In a world of unified communications, video conferencing, bring-your-own-devices-to-work policies and other cutting-edge communications, the voicemail message remains essential. It’s a unique calling card. With that in mind, here are some tips and scripts for voicemail excellence.
