The best tools for improving productivity at the enterprise level

In Forrester’s introduction to their Enterprise Collaboration Playbook, it states that “many of today’s collaboration technology initiatives fall well short of their transformational potential.” 

While many enterprises view collaboration as a critical tool, most are at an early stage of learning how to implement it effectively. 

That’s why we’ve put together 8 tips you can use to achieve more value from your collaboration initiatives.

Putting collaboration into perspective

A lasting collaboration platform requires careful implementation. But is it worth it? 

Yes – especially when you consider the following statistics:

  • Over half of workers (58%) waste approximately one hour per day looking for information
  • Over 80% of workers, educators, and executives blame workplace failures on a lack of collaboration
  • In an average 40-hour work week, workers spend 28 hours writing emails, searching and coordinating with others within their organization
  • On average, workers waste six weeks per year searching for lost documents

These frightening statistics make it obvious that acquiring and ensuring the adoption of collaboration tools is a vital part of maintaining your enterprise’s competitive advantage. 

The issues discussed below will help you get the most from collaboration tools.

1. Design collaboration tools around real-world requirements

Start by finding out how collaboration can streamline business processes in your enterprise. When you can communicate how collaboration will reduce effort and increase access to information, you’ll be able to pinpoint the specific collaboration strategies you need to develop. In short, make sure that you align proposed collaboration tools with your business needs.

2. Communicate your strategies

Employees need to understand the strategy driving business goals such as collaboration. With that information, they feel more comfortable about using the collaboration tools and know what level of information they can share using the tools.

“70% of employees believe that collaboration platforms are changing their workplace interactions.”

Deloitte

3. Communicate appropriate collaboration behavior

When management defines their expectations about how collaboration will work, employees will follow their lead. Provide examples of successful collaborations. If you’re not sure how to do that, take the time to create those scenarios.

Also, keep in mind that collaboration isn’t just about new technology. 

Collaboration will change the way that employees work and who they work with. Without a vision of what collaboration means, individual employees must go through their own learning curve. Not only that, but they may come to different conclusions about how to use collaboration tools, which will cause frustration and actually reduce productivity.

4. Get employee input

As IT rolls out collaboration tools, get input from employees. Find out if the tools are helping them, making their work easier, helping them to reduce wasted time, and more. Great initial use of collaboration tools is to use them to collaborate with employees to fine-tune a collaboration platform.

5. Make collaboration tools part of business processes

This is another way to help your employees incorporate communication tools into their workflow. Employees set adrift with collaboration tools are typically too close to their workflow to identify accurately all the places where collaboration would be a benefit.

Your collaboration strategy needs to include updating processes and procedures to include the use of collaboration tools. Especially in the early stages, this will give employees the roadmap they need to integrate those tools into their daily activities.

6. Promote closer team relationships

Your employees coordinate their activities now, even if they aren’t using technology to do it. However, that doesn’t necessarily mean that they’re functioning as a team of collaborators. During implementation, arrange for people who will be collaborating using technology to meet. Have each person explain their role in the process.

“Gaining a reluctant acceptance to participate [in collaboration efforts] can be a definite challenge for your business.”

Forbes

Meetings like that usually experience one or more situations where someone says something like, “Ah, so that’s why you’re always bugging me for the status update report!” When team members appreciate the role each person plays, they’re much more likely to come together as collaborators.

7. Rethink departmental boundaries

Collaboration technology will make it possible to accomplish goals in different ways, in addition to streamlining existing processes. As your enterprise moves toward a new mindset about the best way to get things done, you may find that you need new ways to locate talent internally. You may also find that you’re using that talent in different ways.

For example, an analyst in accounting traditionally spends their time working within the accounting department. However, if there is a large call for that type of expertise to get projects completed more quickly, you may need to change your mindset.

Perhaps you need to assign an analyst as a corporate resource, which will free them to contribute to a variety of teams as part of their process. It may end up making more sense to do that rather than having the core team bring the project to a specific level of completion, and then “turn it over” to the accounting department for their input.

8. Monitor adoption and results

Monitoring adoption and results need to happen at an enterprise level. You need to know:

  • If employees are using collaboration technology effectively
  • If the results you predicted in your business case are realized

Reaching a seamless integration of collaboration technology into your work environment will require continuous improvement. You’ll need regular feedback on the results of the project in order to drive that improvement.

Communication platforms for the enterprise

Corporate agility is a crucial component of remaining competitive in today’s business environment. Enterprise collaboration can help your organization keep or improve that competitive edge. That should put collaboration platforms and technology and their use at the top of your priority list.

And no worries –ISG can help you with the heavy lifting. We design, deliver and operate our voice and collaboration platform services and solutions with care.

  • Custom business communication security infrastructure
  • Voice, video, and data integrations on custom platforms
  • Full integration of collaboration applications with any device, anytime, anywhere
  • Solution design and implementation
  • 24/7/365 Managed Services
  • Real people – local – ready to help!

With our team of highly certified professionals, you’ll have all the support you need, at all hours of the day.

Call us today to find learn more about ISG’s ability to help you build the ultimate enterprise collaboration platform.

How to get the most out of Outlook 365

When you’re among the millions of people who use Office 365 for their business, there’s a chance you’re not making the most of it. One of its most powerful features is Outlook 365, which you can use to drive your communications and stay organized. If you don’t feel as though you’re getting the most out of your software, let’s explore how you can do more with it.

Use folders to organize emails

Did you know that the average office worker receives 121 emails per day? Assuming you work nine hours per day, that’s a dizzying 13.44 emails per hour. Naturally, some communications are more important than others. If you want to avoid overlooking those that are crucial, you need to start organizing your emails.

To stay organized, consider creating two folders, one called “urgent,” and one called “outstanding.” Any email that requires your immediate attention should stay in your inbox, so you can address it immediately. Anything that needs addressing by the end of the day can be moved to “urgent.” As for emails that can wait, shift them to “outstanding.” If an email doesn’t seem to fit into any of these categories, perhaps it’s a mailing list you should unsubscribe from for your own sanity?

Hit ignore to prevent notification meltdown

Around 39% of business professionals check their emails using a mobile device. If you’re one of them, you’ll already understand the pain that comes with your notifications going crazy. In a lot of cases, this is due to email threads that soon become circular or irrelevant. 

One of 365’s best features is the handy ignore button that you can hit when you want to mute a conversation. It allows you to get the best of both worlds when it comes to email threads. You’ll still remain open to threads, but you can secretly step away from them when they’re no longer serving your interests. Don’t worry about missing out on something important. If your colleagues need to get hold of you, they’ll soon ping you privately.

Create task lists for achieving timely responses

The sheer volume of emails you receive during the day can prove distracting. It can also result in you failing to address tasks in a timely manner. Although you may make a mental note that you need to respond to an urgent communication by the End of the Day (EOD), you might forget to do so until that thought returns in the middle of the night.

Outlook 365 allows you to drag emails onto your task list. Once they’re there, you can set a time for when you need to respond to the email. If it’s an EOD job, you can set the time to a few hours later. Or, if it’s a project you can muse about during the week, you can set it to Friday. As a result, everything will receive a timely and appropriate response, and you won’t forget to reply to those who need your attention at a later date.

Using Outlook 365, you can manage and streamline your communications for more productive business life. Other features to consider include DocuSign, which allows you to digitally sign documents and secure contracts swiftly. Or, you can create OneNote files that help you track your thoughts as you read through each email. By experimenting with the software’s different features, you’ll enjoy a more productive and secure working life.

5 ways unified communications can benefit your business

Unified communications, also known simply as UC, is the consolidation of communications channels (such as voice, instant messaging, mobility features, etc). 

The popularity of unified communications is skyrocketing – its market size is predicted to reach $96 billion by 2023. That’s largely due to cost-savings of reducing the volume of disparate communication channels, as well as the simplified IT management and user-friendliness of it all.

The advantages of UC

UC gives your organization a tangible strategy to harness the power of your communications tools and put them to work for you to increase overall productivity and clarity. 

It’s important to note that a UC strategy isn’t a luxury or an advanced business strategy only used by a Fortune 500 companies. Even SMBs can incorporate UC solutions to keep their communication channels scalable and efficient. 

We’ve identified 6 distinct ways that UC can benefit your business. Let’s take a look at them now.

1. Effectively humanize business processes

When you parse through the strategies and resource allocations of any organization, there’s one common ingredient—people. No matter what your company does or sells, you’re in the people business. People work for you. Your clients are people. Everything you do, ultimately, involves people.

UC isn’t so much a fancy new box to stick in a server room or an app you need to train everyone on. While it may involve aspects of technology to support it, it’s focused on giving you ways to make your business people-centric with more concentrated communications, allowing for more connected business processes.

It’s also noted that ample communication boosts efficiency, creativity and productivity. Effective communication leads to improvements in productivity of as much as 25% when employees feel engaged with their work and connected with their co-workers.

2. Put a stop to shadow IT

Shadow IT is the bane of many corporate IT departments. Employees use non-sanctioned tech tools like sketchy IM apps and file sharing solutions because they’re convenient, easy-to-learn, and readily available.

But that shouldn’t be necessary with a complete UC strategy. 

After all, if you give your staff user-friendly options for both getting their work done and staying in touch with each other, there’s no reason for them to find alternate options. In one fell swoop, you can cut down on security risks while making your staff’s lives easier.

“The simple act of optimizing your communication and maximizing the benefit of a single UC solution over others will quickly eliminate some of the shadowy internal competition.” – CIO

A practical example:

Your marketing team needs to work after-hours in crunch time to get a brochure finished for you. However, they’re using Facebook Messenger to communicate quickly. In the process, they’re sending company information and proprietary files over the connection. 

Anyone with access to their account now has access to your company data. 

With UC, you can avoid this scenario that puts you at risk. Let’s take the Microsoft platform as an example – with Microsoft Teams, you can dedicate an IM platform to your team that has file sharing, instant messaging, and video conferencing

They can communicate through there at all times thanks to a cloud connection. Additionally, it’s all controlled by an administrator within your organization, so there’s a much lower chance of data leaking out. 

3. Keep things connected easily with the cloud

The cloud has fundamentally changed how we do business. 

Cloud solutions are secure, robust and readily available to businesses of all sizes in cost-effective packages that scale to your exact needs, whether you’re an established company or one that’s growing successfully.

And UC  is right there in the mix.

Cloud-based UC tools integrate with each other, update frequently to keep pace with the latest tech trends and developments, and they’re remotely accessible. You don’t even have to be in your office to stay in the loop.

Or, simply put, it means people can stay better connected for longer, and from anywhere.

Related: How to create an effective BYOD policy

4. Give flexibility to communications

While UC includes phone systems, it goes much further beyond them. 

There’s instant messaging, file sharing, screen sharing, video conferencing, webinars and all kinds of other collaborative, engaging options.

A cohesive UC strategy gives you the opportunity to help your people engage with each other at all levels. 

A practical example:

Different people engage and retain information better with different tools – “Employee A” might prefer classic phone calls, while “Employee B” prefers to read IMs and emails.

The beauty of UC is that it can give them a way to attain the same information using whatever they prefer. A UC can have calls recorded for “Employee A” to review at any time, while “Employee B” can have that same call transcribed to text and sent to them via email.

In short, UC can be a win-win all around.

5. Double-down on customer experience

UC isn’t just about your internal focus. It affects your customer base, too.

Whether you sell to other businesses or to individual consumers, few things can propel a company to success (or reduce a company to failure) like the customer experience. The easier it is to reach out to your support staff, the happier your customers will be.

“Customer experience rises to the top of whether or not the customer will decide to keep doing business with a brand.” – Forbes

A practical example:

You’ve got a team of 5 people focused on customer experience for a product. One of the 5 is out on PTO in the middle of a days-long case solving a customer’s issue. With UC, the other 4 members can be updated in real-time via email, IM, calls and more about the status of the ticket.

Instead of bottlenecking the communication to the rate of the employee on PTO, your remaining team has the information needed to assist the customer. That leads to a faster response time and a happier customer that remains more loyal to your brand.

Want to keep the UC conversation going? Feel free to contact us today to discuss needs or strategies. We’re more than happy to help.

5 business continuity planning tips for smooth sailing

Gaining peace of mind when running a business is all about preparing for the worst. Anyone can enjoy the good times, but the savviest business owners will have a contingency plan in place for when times get rough too.

And rightly so. Cybercrime damages are expected to hit $6bn by 2021, and there are a number of other situations that could cause serious downtime for businesses. This is where business continuity planning comes in. 

Take a look at our 5 tips and make sure you and your business stay protected.

Tip #1: Remember the aims of business continuity planning

When many business owners think of continuity planning, they automatically think of disaster recovery. this is understandable — after all, both concepts relate to the ways in which businesses bounce back after a catastrophe or an attack. Yet it is important to differentiate between the two.

While disaster recovery plans relate to minimizing damage and mitigating the negative effects of a disaster, business continuity is more positive. It is about absorbing the shock so that your customers and clients barely notice and your market reputation remains undamaged

So, no reduction in service, no operating at half-capacity, no disruption whatsoever. Your business continuity plan should be geared towards achieving this.

Tip #2: Risk assess and prioritize

You are dealing with danger and risk, and therefore risk assessments should be a big part of your planning procedure. 

Approach this like an audit. What are the key risks you are working against? And what are you going to do to keep your business up and running should the worst happen?

Remember that you will need to allocate resources in the right way. Particularly, you will need to prioritize your risk management.

Tip #3: Decide on responsibilities

A degree of delegation is required if you are to implement a successful business continuity plan. This way, no matter when, where, or how, the situation goes bad, your teams will be able to seamlessly roll out the plan. And your company’s reputation will be secured.

So, who will be responsible for what? Larger-scale organizations will be able to allocate responsibility at the department level. Smaller companies will likely have individuals looking after key areas. However you decide to partition your response, make sure all areas are covered, and there are no weak links in the chain.

Tip #4: Be specific

Deciding on who is responsible for what gives you a degree of structure. But you need to go further than this if you want your clients and customers to be fully protected even when the worst happens.

To achieve this, you need to get specific. Design a diagram covering the key duties of different teams and staff members. Make sure that each of these items is supporting a specific outcome

Refer back to your risk assessments, consider what your clients need, and map out the specific details in order to make that happen. 

Tip #5: Understand the emergency action plan

With the nuts and bolts in place, your plan is almost complete. However, many organizations fail to recognize that the business continuity plan will only be deployed in an emergency situation. This means high stress, high stakes, and no margin for error.

To make this emergency situation a little easier on your team, you need put an emergency action plan in place. This way, everyone will know exactly what they need to do, and in what order. 

Of course, a degree of flexibility is important. But having a rigid action plan in place will make it easier for your staff to quickly take control of the situation.

To learn more about business continuity planning and how to protect the reputation of your business even in a disaster, get in touch with the ISG technology team.

4 Must-Have Types of Video Conferencing Equipment

Being able to hold a video conference breaks down a lot of barriers in the business world. You can communicate with colleagues who are offsite, broadcast your meetings at important events, and collaborate with people around the world. If you’re going to take full advantage of the joys of video conferencing, you need the right equipment. Here are some essentials you shouldn’t miss out on.

The right video conferencing platform

You know that you’re going to invest in video conferencing this year, but can you confidently say you’ve found the right platform? Around 59% of employees feel disengaged when it comes to meetings. With that in mind, you need to find a platform that’s smooth and easy to work with

When choosing your video conferencing platform, look for one that integrates well with your other apps. For example, if you’re going to collaborate on statistics software or presentations, your video conferencing platform should support your go-to applications. Similarly, find one that’s easy for you to use. You don’t want to incur delays because you’re still getting to grips with your software.

Before finalizing your choice, make sure the platform’s limits support the number of conferences you need to host. Finding out that you’ve reached your subscription limits can cause major disruption when you depend on video conferences.

High-quality voice and video equipment

Hosting a video conference is near pointless if the audience at the other end can’t hear or see you properly. When choosing your camera, make sure you find one that supports the size and shape of your conferencing room. You need to know what you want your audience to see, then find equipment that suits it.

When it comes to audio, decide between personal microphones and those that sit on a stand. Or, you could choose both. If you’re going to spend a lot of time moving around the room or you want several people to be able to speak without shifting positions, consider prioritizing headsets.

Speakers with excellent audio

In addition to focusing on how well your audience can see and hear you, you need equipment that makes it easy for you to hear them. Your audio needs to be clear and direct. You also need to find a speaker system that’s appropriate for your room size and easy to adjust.

If anybody at your workplace suffers from hearing loss, consider whether you need to offer a hearing loop. In addition to providing a hearing loop, you’ll need to focus on equipment that works well with it.

Screens everyone can view

Are you going to use a dedicated TV screen? Or is this a room where you’ll need to project your stream onto a whiteboard?

In many cases, it’s necessary to purchase an interactive display. Regardless of the type of display you choose, make sure it’s easy to use and set up. According to some statistics, poor video conferencing quality results in around $34 billion of losses each year. If you want to avoid contributing to that statistic, you’ll need to invest in high-quality equipment that you find easy to operate. Overall, getting more from your video conferencing experience depends on having the right type of technology. When making your investments, make sure you choose products that are appropriate for your room size. With a little research, finding the right gear will take you far.

Just the Highlights: Business Resilience

Although over 95% of businesses have some form of business continuity plan, many of these plans fail because they’re not thorough enough. When you’re looking to improve your company’s resilience against downtime, financial loss, and damage, there are certain factors you must consider properly. 

Below, we outline what you need to know about business resilience, and how you can improve your company’s contingency planning.

What We Mean By “Business Resilience” 

Business resilience, also known as business continuity planning, is essentially how a company defends itself against potential and real threats to its operations. This can include preparing for cyber threats, employee negligence, and natural disasters. 

Put simply, business resilience is how quickly a company can adapt to changes affecting its day-to-day processes. 

The Purpose of Business Resilience Planning

The reality is that around 40% of small businesses struggle to reopen or continue operating after disaster strikes. Why? Because they fail to implement an effective resilience strategy. They learn from their mistakes when it’s too late to fix them. 

The purpose of business resilience planning, then, is to give your company the best possible chance of staying on its feet after disaster strikes. After all, you don’t want to become another statistic.  

The 5 Critical Elements of Effective Business Resilience 

If you’re wondering where to begin with contingency planning, don’t worry–here are the top 5 areas you should be covering. 

1: Knowing what business resilience means to your organization 

Understand, firstly, what business continuity means to you. This means understanding your customers, your long and short-term commercial goals, your infrastructure, and where your unique priorities are. 

Perhaps it’s customer service, or data protection, or your supply chain. Make sure that your plan includes details on how to get your most critical processes up and running again after a disaster.

2: You need something more than a skeletal emergency response plan

Sure, you need a response plan if a natural disaster strikes or hackers bring down your IT infrastructure, but addressing the immediate aftermath of a disaster is only the first step to business continuity. What’s just as important, if not more so, is how you plan on handling the following hours, days, and even weeks after the incident. A basic emergency response plan outlining evacuation procedures and emergency contacts is insufficient.  

3: Devising cost-effective solutions

Business continuity planning doesn’t have to be costly. That’s why it’s so important to devise a plan that works for your particular business needs. If you’re unsure where to start with cost-effective business continuity planning, it makes sense to work with an IT services provider for help and guidance. 

4: Cybersecurity planning

Cybercrime is one of the biggest threats that businesses of all sizes face nowadays. From hacking attempts to data breaches, the risks are serious and no business can afford to overlook their cybersecurity. Perform a risk assessment of your network security, your hardware and software, and the threats most commonly affecting businesses operating in your particular sector.  

5: Training and testing is key

There’s no point in developing your business continuity plan if you don’t test how effective it is. Furthermore, you must ensure that your personnel knows what’s expected of them, who to report to, and where to go for further advice. 

Don’t wait for disaster to strike. Test your continuity plan now. 

Conclusion

While it’s true that every business is unique, it’s also true that, with the right business resilience strategy, you’ll minimize the effects of downtime on your organization. By bearing the above 5 considerations in mind, you’ll help your company thrive in challenging times. For more information on IT strategy, disaster recovery planning, and the latest cybersecurity threats affecting your business, contact us today. 

6 Proven Strategies to Improve Business Productivity

How productive is your organization? Your answer to this question directly impacts your ability to scale and grow your business.

If business growth is one of your priorities, focusing on increasing the productivity of your workforce is essential.

In today’s post, we’ll be discussing six proven strategies that can help you do this:

1. Hold smarter meetings

How your employees interact with each other — and your clients — has a huge impact on productivity.

This is especially true if you operate across multiple locations. How much time do your employees spend in meetings? How much time do they spend traveling to meetings?

Technology makes it easy to reduce the amount of time spent on meetings. There are now several online meeting platforms that reduce the need to leave the office. 

Of course, your staff may still wish to attend some meetings in person, especially if it’s for a new client. But holding subsequent, smaller meetings via video conferencing can free up a significant amount of time.

You should also ensure employees are properly educated on how to hold effective meetings. 

We’ve all attended hour-long meets that could have been over in 10 minutes. Encourage your staff to use their time appropriately.

2. Outsource tasks to free up resources

There are so many benefits to outsourcing the background tasks required to run your business. Increased productivity is one of them.

How much time does your IT staff spend reacting to issues and fixing problems? This takes them away from focusing on IT tasks that can help your business grow.

Consider outsourcing any ongoing, necessary IT tasks to free up your own staff to work on activities that will help your business grow.

3. Prioritize the health and wellbeing of your staff

Corporate wellbeing is a huge trend when it comes to increasing productivity. And, when you look at the statistics, it’s not hard to see why.

According to a 2018 report by Wricke, 94% of Americans experience stress at their place of work.

As stress is known to directly influence productivity, employers should make this a priority. 

4. Consider remote and/or flexible working

Data suggests remote and flexible working can both improve productivity.

And it turns out your employees probably think so too. A report by HubSpot suggests 65% of people working full-time believe remote working can increase their productivity.

Technology makes it easier for your employees to work from home or another remote location. For example, VoIP telephone systems and cloud computing both make it possible for staff to work efficiently and effectively when not in the office.

5. Keep employees engaged

Employee engagement is another factor that influences productivity.

Research demonstrates this, with disengaged employees reported to cost companies up to $550 billion each year.

Encouraging collaboration in your business is one way to improve engagement. This ensures employees remain involved in the activities that interest them, strengthening relationships across teams to provide an engaged workforce.

Again, technology can help with this — prioritize finding the right tools to enhance collaboration across your business.

6. Minimize business disruptions

Finally, it goes without saying that business disruptions can have a huge impact on productivity.

Thankfully, many of them are easy to avoid — with the right level of care and planning.

Ensure you have an effective disaster management plan and update it regularly. 

Conclusion

There are hundreds of ways to improve productivity within your organization. From educating staff to ensuring you have the right technology in place, it’s a continual process of development. These six strategies are an excellent starting point to help you scale your business. If you’d like to have a conversation about this or other IT related issues, feel free to contact us today.

7 Signs That Say It’s Time to Consider Cloud Disaster Recovery

What happens to your business in the event of a disaster? How do you bounce back? To secure proper business continuity, whatever the weather, you need a disaster recovery plan.

Read on for seven signs that tell you it’s time to implement a cloud disaster recovery solution within your disaster recovery (DR) plan.

Your business is not prepared for disasters from within

When you think of disasters occurring in relation to your business, it’s tempting just to focus on external factors. However, this could leave you exposed to a multitude of problems from within your organization. Research published by Veritis found that only 23% of disaster incidences are actually caused by external security breaches, with almost three-quarters of incidents originating from within. Make sure that you are prepared for any issues within your own IT architecture or elsewhere within the company.

You can’t remember the last time you tested your disaster recovery plan

Putting a disaster recovery plan in place should not be cause for “resting on your laurels”. Instead, this should be just the beginning. Your field is ever-changing and evolving, which means the risks you face are changing and evolving too. Make sure to test your DR plan regularly, to make sure it is up to scratch and able to support you as you move towards growth.

You can identify too many “fair weather” elements

You can’t expect the hands of fate to be lenient in the event of a disaster, and so your plan needs to be watertight. Try this as an experiment: describe your disaster recovery plan and protocols verbally, at length. Any instance in which you need to say “unless,” “as long as,” “provided that,” or any other conditional allowance for your plan is a weak spot. Make sure that these weak spots are eliminated.

You meet the minimum regulatory requirement, nothing more

The regulations are great. They make sure that all businesses maintain a base level of responsibility and care in how they operate, and they provide protection to the consumer. However, they are a minimum standard — and we really mean a minimum standard. Make these regulatory requirements your baseline and work from there.

You rely too much on untested protocols

If the disaster recovery plan you have in place has not been means tested, it is not battle-ready. And if it is not battle-ready, you have no idea what is going to happen when it’s time for action. As many as 93% of businesses without an effective DR plan will be put out of business if they are hit by a catastrophe, so the seriousness of the situation cannot be understated. Unless you have a whole lot of resources at your disposal for developing your solutions, make sure everything you are using is tried and tested.

Your disaster recovery plans are not people-focused

It’s a cliche, but it’s a cliche because it’s true: your business needs to be people-focused. And this includes your disaster recovery plan. You might have software solutions and other disaster recovery measures set up and in place, but what about your personnel; do they know what to do? Making sure your teams understand exactly what is required of them during the recovery process, and aid them with cloud-based support.

You have no remote Plan B

It is possible that your team members will not be able to approach work in the same way, for example, if a crisis makes office-based work impossible. This is where you must embrace the potential of remote work. Without a cloud solution in place, this is simply impossible and could cost you dearly.

A disaster doesn’t have to shutter your business’s doors. Heed the warnings above, implement a cloud disaster recovery plan, and if the worst-case scenario actually happens, you’ll be capable of dealing with it. 

Free Webinar: Cybersecurity War Stories And The Ammo You Need To Protect Yourself

In today’s business environment, always being connected is a must to compete. But doing so creates real risk to your business. Malicious attacks, including ransomware, malware and phishing, demonstrate how businesses can be brought to a halt by locking access or compromising business-critical data. In this webinar, our friends from Arctic Wolf, the leaders in threat detection and response, share the war stories and incidents they have seen – and arm you with the knowledge you need to combat them.

Free Webinar: Protecting Against Cyber Threats With The Human Firewall

No matter how up to date you are with the latest technology and best practices, you will always have a security vulnerability to manage -your employees. All it takes is one click to infect a workstation that allows hackers to cause a ransomware attack, an expensive data breach or worse a cyber-heist. In this webinar, we’ll help you understand how to turn your weakest link into one of your best security assets – the human firewall.