OVERLAND PARK, Kan., April 27, 2026 – ISG Technology, a leading family-owned managed services provider focused exclusively on midmarket organizations, today announced the appointment of Joe Macchiarella as Chief Operating Officer and Jay Nalli as Vice President of Sales and Marketing. The additions strengthen ISG’s executive leadership as the company continues to scale its managed services platform and expand its presence in the midmarket.
Over the past decade, ISG Technology has deliberately evolved from a traditional value-added reseller into one of the largest family-owned managed service providers in the United States. Today, ISG delivers fully managed IT, cloud, cybersecurity, and digital transformation services designed specifically for midmarket organizations—combining enterprise-grade capabilities with a long-term, people-first approach.
“These leadership appointments reflect how intentional we’ve been about building ISG for the long term,” said Ben Foster, CEO and President of ISG Technology. “Joe and Jay bring the experience and perspective needed to scale responsibly – strengthening operations, sharpening our market focus, and ensuring we continue to deliver for clients while staying true to our culture.”
As Chief Operating Officer, Macchiarella will oversee operational execution, service delivery, and organizational alignment across ISG’s growing managed services platform. His role includes building consistency and accountability across teams as ISG continues to grow.
“ISG has already built a strong foundation,” said Joe Macchiarella. “There is clarity around who the company serves, how it delivers value, and what makes it different. My focus is on helping the organization scale that foundation—so growth enhances the client and employee experience rather than disrupting it.”
Nalli, who leads Sales and Marketing, brings deep experience aligning go-to-market strategy with service-led growth. He will focus on strengthening ISG’s market positioning, partner relationships, and messaging as demand for managed services continues to rise across the midmarket.
“Midmarket organizations are looking for partners who understand their complexity and can grow alongside them,” said Jay Nalli. “ISG’s transformation into a managed services-led organization, combined with its family-owned mindset, creates a level of trust and consistency that resonates with customers and partners alike.”
Together, Macchiarella and Nalli will support ISG’s continued growth – helping the company scale its platform, invest in its people, and pursue opportunities that align with ISG’s values and long-term strategy.
“Our objective is sustainable growth,” Foster added. “That means making thoughtful leadership investments, staying disciplined in how we expand, and continuing to build a company that clients and employees want to be part of for the long haul.”
About ISG Technology
ISG Technology is a family-owned managed services provider delivering IT, cloud, cybersecurity, and digital transformation services to midmarket organizations across the United States. ISG is known for its long-term perspective, operational discipline, and commitment to helping clients navigate complexity and grow with confidence.