ISG Technology Announces Growth with In-house Promotion

Local technology provider recognized for excellence in technical knowledge

WICHITA, Kan., Aug 13, 2020 – ISG Technology, the Wichita-based Managed IT Services Provider, announced the hiring of Andrew Kon as General Manager of its Wichita and Salina markets.

Kon joined the company in 2013 as a Project Manager and most recently served as the Technical Services Director.

“We are excited for Andrew to continue growing his career with the ISG family,” said Ben Foster, ISG Technology President and CEO. “Ours is a culture that celebrates the truly talented people throughout the organization. What makes ISG special is people like Andrew, who understand what we’re about: a commitment to service and an entrepreneurial spirit that’s unique in our industry.”

Throughout its 70-year history, Twin Valley (ISG Technology’s parent company) has established itself as a pillar of the Wichita Information Technology and Business communities. Now in the fourth generation as a family business, the companies are proud of their Midwest roots, from Wichita to Kansas City and now expanding throughout the region.

As a leading Managed Services Provider throughout the region, ISG Technology offers its clients strategic technology solutions with a local feel and a personal approach to IT. The announcement of Kon’s promotion further demonstrates ISG Technology’s commitment to customer service and community-based solutions.

“Customer service has always been part of my background,” Kon said. “I learned at an early age that customer service is one of the most important skills I could develop. I’m looking forward to continuing to find solutions for our clients.”

Part of what makes ISG Technology stand apart in the industry is its team-based approach to problem solving.

“When you’re an ISG customer, we bring a group of people to the conversation,” Kon added. “We know having different dynamics of an overall solution is critical. Rather than bringing in one IT specialist, we bring in a System Architect and a Network Architect to confirm we’re looking at the whole picture. That level of support makes all the difference for your company and your business.”

Kon said his vision is to work hard to build upon the brand’s well-established customer loyalty.

“If you stand behind what you’re putting out there like we do, it becomes a two-way partnership. We thrive on working together to truly support our customers.”

The company intends to grow outside its current footprint, scaling further into western Kansas and beyond.

“Many customers are paying more than they need to. It’s important for us to be more than just the best bang for the buck. We’re looking to build the best solution and help our customers support it.”

Kon is the latest ISG Technology team member to move through the ranks. The company’s focus on developing talent has resulted in many of its employees being promoted from internships and service positions to field engineer roles and more.

When asked what made this a special opportunity to continue his growth at ISG Technology, Kon focused on the customer:

“There is opportunity here, and our customers know they can get to us and we can get their issues resolved,” Kon said.

Want to know more about how ISG can help you take your business to the next level?  Contact us today.

ISG Named Veeam Accredited Service Partner

Local technology provider recognized for excellence in technical knowledge

OVERLAND PARK, Kan., Aug 7, 2020 – ISG Technology, a Managed IT Services Provider, announced its status as a Veeam® Accredited Service Partner (VASP) – a program that identifies, recognizes and promotes business partners for their excellence in technical knowledge and practical implementation skills. ISG is also among select partners with dual Platinum status as a Veeam Reseller and Veeam Cloud & Services Provider (VCSP) partner. The addition of participation in the VASP program makes ISG one of the deepest technical benches of any Veeam partner.

Veeam Software, the leader in Backup solutions that deliver Cloud Data Management™, uses the VASP program to identify IT consultants who possess the technical skills to deliver value-added and reliable professional services for Veeam product portfolio implementations. The program promotes the expertise and technical competency of these partners at full benefit of their customer base – offering the best of breed in terms of service delivery.

At its core, the program is designed to:

  • Ensure that Veeam customers experience the full value and return on investment of Veeam solutions by working with highly skilled technical partners and professionals.
  • Ensure that Veeam customers receive high-quality professional services in accordance with Veeam’s current technical best practices.
  • Create an exclusive business differentiator for service providers that acknowledges their expertise and technical capabilities related to Veeam solutions.

To qualify for the VASP program, ISG demonstrated significant experience in delivering  professional services around Veeam solutions with an existing professional services department, and dedicated staff and company resources.

“We are honored and excited to become a Veeam Accredited Service Provider,” said ISG President & CEO Ben Foster. “With more companies moving to a remote workforce, and security threats on the rise, data protection has never been more important. Strengthening this partnership allows us to better serve the data availability needs of the market.”

In addition to enhanced marketing and enablement support, ISG as a VASP program member provides numerous benefits to help serve its customers:

  • Dedicated training opportunities
  • Enablement, advisership and delivery support
  • Priority and dedicated access to Veeam subject matter experts
  • Access to exclusive technical tools for implementations
  • Access to senior pre-sales resources for technical advisory
  • Access to the Veeam Technical Library of best practices
  • Veeam Partner Professional Services learning plan
  • Access to an exclusive Veeam consultant hotline during customer implementations

“With their certification in the Veeam VASP program, ISG has one of the most complete portfolios of Veeam products and services in North America,” said Nikki Jennings, Vice President of Americas Channel Engineering at Veeam.  “As a Platinum VCSP, a Platinum Reseller, and now an accredited VASP professional services partner, ISG is fully equipped to deliver all Veeam Could Data Management solutions, with any service necessary, to enable and support unprecedented data management outcomes for our joint customers.”

As a leading Managed Services Provider throughout the region, ISG Technology offers its clients strategic technology solutions with a local feel and a personal approach to IT. Now in the fourth generation as a family business, the companies boast Midwest roots with locations in Kansas, Oklahoma and Missouri – with clients from all over the nation.

Want to know more about how ISG and Veeam can help you take your business to the next level?  Contact us today.

Be sure to join our upcoming three-part webinar series, for technology visionaries who understand the importance of security and business continuity in the new world.

Business Continuity & Coronavirus (COVID-19)

Like many companies across the country and around the world, ISG Technology is closely monitoring the Coronavirus pandemic and its impact on the people and communities we serve. We wanted to take this opportunity to help you understand how we are implementing our business continuity plan so we can continue to help you navigate this unique situation. Here are a few highlights.

Staying Informed & Healthy

First and foremost, we are closely following and adhering to the World Health Organization (WHO), state agencies and the Center for Disease Control (CDC) guidance to ensure the safety of employees, clients and partners.

Business as Usual (as Possible)

We are still providing onsite professional services for our clients within the guidelines of our government agencies and with respect to our clients’ policies. If services can be provided remotely, we are making this suggestion and working with each client to ensure effectiveness. In the event there is a mandated community quarantine, we will remain operational via the cloud-based communication and productivity tools we use on a daily basis.

All ISG employees are cybersecurity trained and prepared to use best practices when working from home.

Keeping You Informed

Because this situation is changing rapidly, we have assembled a COVID-19 Taskforce that consists of subject matter experts across our company. This team will be meeting daily to discuss the business continuity issues our clients are experiencing in a variety of areas including remote workforce productivity, security & access, policies & procedures, networks & infrastructure, etc.

We will be disseminating helpful information to you via email and our website in the coming days and weeks.

Remote Workforce Implementation

We are already working with a number of our clients to get the tools and best practices in place so they can continue to make a smooth transition to a remote workforce. This includes reviews and updates to critical business policies, procedures and relevant security assessments as well as ISG Help Desk, Office 365, Citrix, Cisco Security products and more.

If you are seeking guidance on the right solution for your organization, we are here to help. If you have questions related to your business continuity needs, contact us at taskforce@isgtech.com. Our team will see to it that they get answered quickly.

If there is anything we can do to help you or your organization please let us know. The entire Twin Valley Family of Companies is committed to helping you continue unlocking possibilities for the communities you serve during these challenging times.

ISG Technology “All In” for Supporting Overland Park Arts & Recreation

Overland Park, KS – June 13, 2019 – ISG Technology, a fourth-generation family owned company headquartered in Overland Park, KS is announcing its support and sponsorship of Stems: A Garden Soirée.

Stems is a garden party at the Overland Park Arboretum & Botanical Gardens that benefits The Arts & Recreation Foundation of Overland Park. Proceeds ensure the continued support and development of Deanna Rose Children’s Farmstead, the Overland Park Arboretum & Botanical Gardens and city art installations.

“Supporting the arts and recreation in Overland Park is a way to ensure that future generations get to enjoy this great community,” stated ISG CEO, Ben Foster. “We live, work and play in Overland Park, and want to make sure it continues to thrive.”

The foundation is currently in the middle of it’s Growing to Inspire capital campaign that aims to gain $12.4 million to enhance and expand the Overland Park Arboretum & Botanical Gardens. Stems is a way for the people of Overland Park to enjoy one of the city’s best attractions while also helping fund its future.

“We spend most of our days at work helping our clients achieve generational success in business,” Foster added. “It’s nice having events and opportunities like this to help our community achieve that same success.”

Stems: A Garden Soirée is on Saturday, June 22nd at 7:00. Tickets and more information can be found at the Stems website.

About ISG Technology:

ISG technology helps organizations unlock possibilities so they can realize their full business potential. They do it by providing a unique combination of managed IT services, technology consulting, professional services and cloud/data center solutions.

Part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into the recognized leader in the area by aligning its success with the long-term success of its clients. They were recently recognized on CRN’s Tech Elite 150 for excellence in managed IT services.

The company is headquartered in Overland Park, Kansas, with seven additional locations across the Midwest, as well as a regional network of data centers. ISG services clients throughout the region, nationally and internationally.

ISG Technology Recognized for Excellence in Managed IT Services

Overland Park, KS  February 19, 2019  ISG Technology announced today that CRN®, a brand of The Channel Company, has named ISG Technology to its 2019 Managed Service Provider (MSP) 500 list in the Elite 150 category. This annual list recognizes North American solution providers with innovative approaches to managed services. These services help customers improve operational efficiencies, maximize return on IT investments, and continuously help them navigate the complexities of IT solutions.

Managed service providers are integral to the success of businesses everywhere. They empower companies to implement and operate complex technologies while staying within their budgets and keeping focus on their core business. CRN’s MSP 500 list identifies the most groundbreaking managed service organizations, with advanced solutions that have endless potential for growth.

This annual list is divided into three categories:

  • MSP Pioneer 250 – recognizing companies with business models weighted toward managed services and largely focused on the SMB market
  • MSP Elite 150 – recognizing large, data center-focused MSPs with a strong mix of on-premises and off-premises services
  • Managed Security 100 – recognizing MSPs focused primarily on off-premises, cloud-based security services.

“Capable MSPs enable companies to take their cloud computing to the next level, streamline spending, effectively allocate limited resources and navigate the vast field of available technologies,” said Bob Skelley, CEO of The Channel Company. “The companies on CRN’s 2019 MSP 500 list stand out for their innovative services, excellence in adapting to customers’ changing needs and demonstrated ability to help businesses get the most out of their IT investments.”

ISG’s managed service offering is centered around a core set of services such as 24×7 network monitoring, proactive alerting, patching and updating, infrastructure maintenance and a help desk to keep users productive. Customers also have the ability to add advanced services such as cloud backup and replication, hosted voice, managed security, Office 365+ and more.

“Our goal is to help unlock new possibilities for our customers,” commented ISG Technology CEO, Ben Foster. “And the managed services offering is a critical piece to doing this. We take technology maintenance off their plate so they can focus on initiatives that help drive business growth. When you combine this with one of the best professional services and technology advisory teams in the Midwest, we are able to help our clients in so many ways.”

The MSP500 list will be featured in the February 2019 issue of CRN and online at www.CRN.com/msp500. Learn more about ISG Managed Services at www.isgtech.com/managed-services/

 

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

ISG Looks to Strengthen Partnership and Commitment to Salina Area in Office Relocation

SALINA, KS, JUNE 1, 2018 – ISG Technology, one of the Midwest’s leading technology consulting and solutions providers, is moving – but they’re not going away. ISG has been a staple of Salina’s downtown landscape since they opened their doors on 7th Street in 1981.

The company will be joining K-Coe Isom in their facility located on the south side of town at 3030 Cortland Circle.

“While the physical storefront won’t be seen in the downtown area, we remain committed to serving the Salina community,” said Vice President of Strategy & Operations Eric Tabor. “All of our current team members will make the move to the new location.”

The move marks a strengthening of ISG’s partnership with K-Coe Isom, one the nation’s leading accounting services firms that has built a reputation as the leader in agricultural accounting.

“ISG has been doing business with K-Coe for decades,” said Tabor. “Our companies share a similar passion for building lasting relationships with clients and helping them grow their business. Through our common midwestern roots and values, we help the clients and communities we serve, thrive.”

Tabor added that the space they will be sharing with K-Coe is better suited for the modern B to B workforce and that ISG will continue to be a big part of the Salina community. To learn more about ISG Technology, visit isgtech.com.

Meet Ryan Jackson: CTO and SVP of Technology Operations

ISG Technology, part of the Twin Valley Family of Companies (TVFC), announces the addition of Ryan Jackson as its Chief Technology Officer and Senior Vice President of Technology Operations. Jackson brings more than 20 years of experience in IT management, most recently with Computer Sciences Corporation.

As CTO, Jackson will serve as head of the company’s client-centric product/service development and related technology operations. He will provide key leadership in ISG’s ongoing commitment to helping clients drive business innovation through best-in-class technology solutions.

“Companies that want to thrive in today’s economy must close the gap between what their current technology allows them to do, and what is possible,” said ISG and Twin Valley CEO Ben Foster. “Ryan is a dynamic leader with a track record of innovation. We’re fortunate to have him on board as we help our clients focus on what matters most – growing their business.”

Foster added that TVFC has a rich tradition and culture of innovation that dates all the way back to 1947.

“Ryan’s vision for how technology can empower business is going to be a big part of our future.”

About Ryan Jackson
Ryan Jackson brings more than 20 years of experience in IT management to ISG Technology.  He most recently served as Computer Sciences Corporation’s Global Director for Account Service Delivery, Big Data Analytics and Business Intelligence. He has worked across several industries including A&D, Healthcare, Manufacturing, Insurance, Telecom, Consumer Products/Retail, Pharmaceutical and Transportation.

Davis Selected As Nimble Regional Rep of the Quarter

Nimble Storage recently selected their Q1 2017 Representative of the quarter for the region, Mike Davis – Account Executive at the ISG Wichita location.

Created four years ago as a fresh, fun way to energize key partners, the Nimble “rep of the quarter” program includes a much sought-after traveling trophy and bragging rights for partners across Missouri & Kansas. In selecting the rep of the quarter, the local Nimble team takes into account the representative’s largest deals, number of deals, and other metrics above and beyond the ‘call of duty’ – certifications, meetings, pipeline build, support and more.

Mike’s contributions include having closed the nation’s first Nimble All Flash AF7000 array to Hutchinson Clinic – Nimble’s newest innovative technology solution to support massive databases for the client’s electronic health records, patient check-in and billing systems. The Adaptive Flash AF7000 supports more than 200 virtual machines running file, exchange and web servers.

“Mike did an outstanding job closing the first All Flash Array in our company history,” said Leif Peterson, Account Executive at Nimble Storage. “It garnered a lot of recognition within Nimble, and continues to prove out the Nimble/ISG partnership.”

Mike’s name is now etched on the traveling trophy (pictured below) along with other ISG greats who’ve also earned recognition in the program.

 

Get to Know Mike

What Brought You to ISG?
I was ready to move on from my current company and had interest in IT, so I started searching for the top IT companies in Wichita and checking to see if they had positions open. I found ISG Technology, and the rest is history!

How long have you been in this profession?
I’ve been in sales over 10 years, but only in IT for as long as I have been at ISG. Before that, I worked in telecommunications.

Tell us the story about selling the first Nimble All-Flash Array.
Hutchinson Clinic likes to stay on the forefront of technology. When discussions came up about replacing their primary array to get more performance, the timing was perfect. We had just started hearing about all flash coming to Nimble, and they [Hutchinson Clinic] were already a satisfied Nimble client who had come to appreciate the great support and ease of management that comes with their products. In the end, the All Flash AF7000 had the performance increase they needed, making it easy to replicate to other Nimble arrays. It was the perfect fit, and they couldn’t be happier with the purchase, which is the part I get the most satisfaction from.

Who’s your hero?
I’d have to say my father. He worked very hard to take care of our family growing up and always made sure we had everything we needed. He always made sure to take time out to spend with us, too. I try to be like him when raising my kids now.

What “lesson from mom” do you still live by today?|
Never let chores pile up! Always easier to maintain work, whether at home or in the office, than get behind and have to catch up!

Most embarrassing moment at work?
Many years ago I was driving back from an appointment with a co-worker. We were in a hurry to get back, and I was low on gas but we thought we could make it. We ended up running out of gas about 5 miles from the office! His wife had to bring us some gas to make it back. Definitely embarrassing, but we laughed for years later about it.

If you could spend a week anywhere in the world, where would it be?
A remote island with myself and the family. Beautiful views and weather, and of course a fast Internet connection!

Your friends signed you up to sing Karaoke. What’s your selected jam?
I would have to jam to some Relient K – one of my favorites is Who I am Hates Who I’ve Been.

Congratulations, Mike!

ISG Partners With WSU's ATAI on Data Center and ITaaS

ISG Technology and Wichita State University’s Applied Technology Acceleration Institute (ATAI), announce a new partnership to provide daily end-user support, from desktop application and operating system support, to network administration and dispatch services.

ISG Technology is a full spectrum data center and information technology (IT) infrastructure company that also provides bandwidth, and an array of IT support services designed to help reduce costs, improve efficiency, and safeguard business critical data. A key component of that service is a support center based in Wichita.  Through the partnership with ATAI, ISG Technology will expose students to high engineering technical resources and learning experiences.

“We’re excited to team with WSU to give students in the ATAI valuable real-world experience in our support center,” said Ben Foster, president and CEO of ISG Technology.  “Technology is cresting an innovation wave right now, with increased storage capacity, faster data speeds and virtualization driving advances in cloud computing. It’s exciting for WSU students to experience the many facets involved in IT service delivery first-hand.”

“The timing couldn’t be better,” said ATAI executive director, Kenneth E. Russell, “ISG brings an incredible opportunity for our students, and we look forward to utilizing their expertise.”

Russell believes ISG Technology will be especially helpful as the institute strengthens its key capabilities, including social knowledge and dynamic data analysis.

In addition to providing student learning opportunities, ISG will support ATAI’s internal IT needs and provide ongoing support for projects including on-premises data center support and physical security system design and implementation.

The Applied Technology Acceleration Institute promotes a practical approach to solving complex technology problems and is focused on building strong industry partnerships and providing experiential learning opportunities for students. The institute includes four centers focused on social knowledge; applied research and technology consumption; dynamic data analysis; and commercialization and inventor collaboration. ATAI is a key component of Wichita State University’s Innovation Campus strategy.

Mounts Named In Business Journal's Outstanding Women

The Wichita Business Journal recently recognized outstanding local businesswomen who will be honored at their annual Women in Business program. Fifteen women were announced; among them, ISG Technology’s own Amy Mounts.

The Women in Business initiative recognizes professional businesswomen who are entrepreneurs, upper-level executives or partners in their organizations, have had their business in operation or been in a similar line of work for at least 3 years and are living and working in the Wichita area.

Amy has been a member of the ISG Technology leadership team since 1998, joining the company as Director of Sales and Marketing. She later transitioned to General Manager and relocated to Wichita, KS and led one of ISG’s largest operations. In her current role, Amy has responsibility over the professional services team. Prior to ISG Amy held marketing leadership roles in the financial services industry. She holds a B.S. in Journalism from the University of Kansas and continues to be an avid KU basketball fan. She resides in Wichita, KS with her husband and children.

The honorees will be featured in a special WBJ publication and will be recognized at a luncheon in July at the Hyatt Regency Wichita. The 2016 group is the sixth class of honorees to be recognized.

Get to Know Amy

How did you first learn about ISG Technology?
I’ve been with ISG Technology for 18 years. I started with a previous owner, with whom I had a mutual acquaintance. He reached out and I came on board as the Director of Marketing.

How has ISG helped you in your career development?
I’m fortunate to say that my career has been developed here at ISG. I’ve had the opportunity to experience several different departments and roles, which has truly shaped and guided me in having a well-rounded view of ISG.

What advice would you have for women in business?
It’s about not being afraid to speak out, get involved and lead. We are in a male dominated industry, but that should not stop you from pursuing a leadership role.

What do you like most about ISG?
The people. I have loved the opportunity to spend time traveling to every office to collaborate with each of our employees; most recently the chance to get to know the technical team a little better.

Best vacation you’ve been on?
Probably Riviera Maya, it is just beautiful!

Do you have a favorite newspaper or blog?
I read the Business Journal and the Wichita Eagle. They both have insightful information as it relates to business.

Do you recall any embarrassing moments at work?
I’m sure there are plenty – but you’ll have to ask my co-workers for those details!

What are your hopes for ISG Technology?
In recent meetings with several different groups, it is clear we have a new shared energy towards our vision to become a leading hybrid technology partner. I see the energy that has been built and it’s amazing to be part of.