ISG Employee Wins Citrix System Engineer Award 2014

ISG Technology is pleased to announce that Richard Faulkner has been selected as the Citrix® Central Region Channel Systems Engineer award recipient.  Citrix is a leader in virtualization, networking and cloud infrastructure to enable new ways for people to work better. As a Gold Citrix Solution Advisor, ISG helps clients achieve multiple business benefits through virtualization, networking and cloud infrastructure.

Each year, Citrix Channel Managers nominate Partner Systems Engineers to the Channel Operations team with a written proposal on why the individual should be considered. Faulkner has been a member of Citrix’s Partner Technical Expert Council for 7 years, and has received three additional awards from Citrix for contribution to content development and exams. As the Solutions Delivery Manager for ISG in Oklahoma City, Faulkner architects Citrix solutions and leads a deployment team. This award recognizes his expertise and influence out of all the Citrix VAR’s in the Central US.

“I nominated Rich due to his overall attitude of excellence in execution,” said Doug Darby, Senior Channel Manager Central US for Citrix. “We have recently significantly raised the requirements to be a Gold Solution advisor, and ISG easily met these new requirements. Rich is a leader within ISG, as well as with Citrix teams.”

“ISG uses Citrix solutions to improve user experience and processes, while delivering support savings and increased data security,” said Miles Franz, Vice President of Professional Services for ISG. “In addition, the total cost of ownership is dramatically decreased—with clients doubling the lifespan of hardware at less than half the replacement costs of traditional PCs.”

Congratulations, Rich!

ISG Expands Sales Coverage in Springfield, Missouri

Experienced Team Delivers Customized IT Solutions with Regional Network of Data Centers and Local Support 

ISG Technology has been helping Springfield, Missouri businesses protect their business and slow down the cost of growth since 1982. ISG experts deliver infrastructure, cloud services, bandwidth, IT as a service, unified communications, as well as disaster recovery and business continuity solutions. ISG clients have seen a reduction in IT sprawl, with corresponding cost savings in CAPEX, ongoing maintenance and energy costs, and costs associated with staff and real estate.

Recently, ISG has hired two experienced salespeople to help local businesses solve their toughest IT challenges. Leslie Willcockson brings an extensive background in voice and data solutions and Ryan Walker is an expert in desktop virtualization.

“ISG works hard to become a partner with our clients,” said Dustin Dasal, Regional Vice President of Sales Springfield, Missouri. “Our full range of services help clients manage, access, transport, store and secure their critical business data. Growing the Springfield team will enable existing clients to take advantage of our entire portfolio of services. We’ll also be able to introduce ourselves to local businesses that have challenges managing their computing environment.”

Leslie Willcockson has joined ISG Technology as an Account Executive.  A native of Warsaw, MO and long-time resident of Springfield, Willcockson brings 11 years of experience selling customized voice and data services to a variety of clients, from single locations to large national enterprises.

“First, I learn about my client’s future needs and goals and then develop a customized solution that grows with them,” said Willcockson. “The ISG portfolio of services delivers all the technology  needed to create the right solution, whether from IT infrastructure, or hosted in ISG’s regional network of data centers. I was also drawn to the integrity of the company, and appreciate their focus on local support.”

Ryan Walker, Senior Account Representative at ISG, grew up in Republic, MO and has close to 10 years of experience selling complex IT solutions, including data virtualization and infrastructure. “I wanted to work for an experienced IT company with a concentrated focus on service, and enjoy the ability to serve clients in my home market,” Walker said. “I work very closely with my clients—whether it’s a large business or small business—and deliver one-on-one attention. Several of my clients have told me they aren’t used to this level of service.”

ISG Announces Executive Responsibility Changes

The Twin Valley family of companies announced leadership changes among their C-Level executives, effective for 2014. John Gunn, President and Co-Founder of ISG Technology, will transition from his current role as President and COO to Chief Strategy Officer of ISG Technology. Gunn will focus on supporting and defining the strategy of ISG Technology.  Gunn currently serves and will remain on the board of directors for all three companies.  Ben Foster, current CEO of all Twin Valley companies, will assume the general management of ISG Technology previously handled by Gunn. Foster will remain President and  CEO for the Twin Valley companies.

“When Twin Valley acquired ISG Technology in 2011 the roadmap and evolution of our company was clear to both John and me,” said Foster. “John has served and will continue to serve as a critical business leader and advisor to the Twin Valley family of companies.  This is a carefully planned transition that will enhance our clients’ ability to attain their organizational goals.”

Additionally, Scott Cissna has joined the Twin Valley companies as CFO, effective January 6, 2014.  Cissna brings more than 20 years of finance experience from the telecommunications, cloud services, and wireless industries.  With his broad base of experience ranging from performing sophisticated analysis to building scalable teams, Cissna is an analytical leader and decision maker hired to help navigate the complex, growing, and rapidly changing landscape where the companies operate.

The Twin Valley family of companies is a privately owned business with diversified investments and holdings in the telecommunications and IT space. The company is diversified through three separate operating entities; Twin Valley Telephone, Twin Valley Communications, and ISG Technology.

Twin Valley Telephone and Twin Valley Communications is the largest privately owned independent telecommunications company in the state of Kansas, providing voice and advanced services in rural areas for more than 65 years.  Over state-of-the-art FTTP infrastructure, Twin Valley’s portfolio includes voice, broadband, television, cloud services, hosted voice, wireless, and security.  Through strategic acquisitions and organic growth, the company has experienced a tenfold growth in the past decade.

ISG Technology is a full spectrum Data Center and IT Infrastructure partner uniquely positioned to provide complete solutions from client premises all the way to the cloud. With more than 30 years of experience, ISG has the unique ability to provide IT equipment (IT Infrastructure), cloud services through a regional Network of Data Centers (Data Center Services), the required connectivity (Bandwidth) to connect it all together, and the ongoing support to help manage client’s IT environments (ITaaS). ISG places a premium on enduring client relationships and reference-ability – attributes only achievable through deep understanding of client business objectives, authoritative vision of what’s possible, and the relentless commitment to deliver successful solutions.

ISG Technology Announces New Data Center in Topeka

ISG Technology announced today a new Data Center facility being constructed in Topeka, KS.  The new 17,000 square foot building will house both a 10,000 square foot Data Center as well as ISGs local Topeka operations.  The Data Center will be the fourth in ISGs network of Data Centers and is scheduled to be online in early 2013.

The Data Center will offer businesses the ability to co-locate production systems, have off-site disaster recovery or the option of running their business systems in ISGs Cloud.  For those companies that require additional security, the new Data Center will be able to offer private cages and suites.  This provides an added layer of protection to business critical data.

Midwest businesses understand the importance of having an off-site solution for critical business data, states John Gunn, President of ISG Technology.  Whether it’s a fire, power outage or even a server failure, businesses can’t afford to be down. The addition of this Data Center will give businesses access to another state-of-the-art facility for their disaster recovery needs.

In addition to co-location and disaster recovery, the new Data Center in Topeka will be connected to ISG’s Cloud Services Data Center using high bandwidth connections.  With Cloud Services, a business can run specific applications or their entire business system on ISGs virtual server infrastructure.

This is one of the biggest shifts in the IT industry as businesses look to move away from managing and upgrading their own IT equipment so they can focus on running their business, states Gunn. ISG is a proven and trusted Data Center Services partner. While there are many companies announcing their intentions to provide Cloud Services, the Topeka Data Center is a continuance of ISGs nearly decade long commitment to the cloud. We’ve been managing our clients off-site business data for more than 10 years.

ISGs full suite of Data Center Services includes infrastructure as a service to host and manage a businesses complete IT environment, web and email hosting, data backup services, disaster recovery, collocation services and more.

ISGs new Data Center in Topeka will be an addition to their existing network of Data Center facilities.  Currently, ISG operates an underground Data Center in Columbia, Missouri, a Data Center in Wichita, Kansas and offers Data Center services at 1102 Grand in Kansas City.  The Data Centers will be connected by fiber, allowing for communication and DR capabilities between all facilities.

The Topeka data center represents our first major infrastructure investment in ISG that leverages ISGs existing expertise in cloud computing and managed services, added Ben Foster, Chief Executive Officer of ISG Technology & Twin Valley Communications.  ISGs ability to offer small & medium businesses the full spectrum of solutions ranging from complete off-site computing to premise-based solutions has been enhanced by our strategic relationship with Kansas Fiber Network and its partners.  For the first time, clients will be able to deal with one IT vendor for their bandwidth and equipment solutions.  As our clients continue to recognize the potential of the cloud on their business, we will continue to invest in the technology infrastructure that will give them an advantage in their markets.

ISG TECHNOLOGY is an industry leading information technology firm delivering business solutions to organizations of all types.  ISG specializes in all areas of communication and IP technology, including Virtualization and Storage, Unified Communications, Managed Services, Physical Security, Networking and Cloud and Data Center offerings.

Founded in 1982, ISG serves businesses throughout the Midwest, with nine locations in Kansas, Missouri and Oklahoma and more than 160 employees company-wide.  For more information about ISG visit or call (877) 334-4ISG (4474).

Twin Valley and ISG Technology Announce Acquisition

Company will Deliver Cloud, IT, Advanced Data Networking and Telecom Solutions

SALINA, KS — November 1 – Twin Valley, an industry leading provider of voice, data, advanced telecom networking, and entertainment services, and ISG Technology, Inc., a nationally recognized cloud, IT solutions and technology integrator, today announced Twin Valley is acquiring a majority ownership stake in ISG. Co-founder and current ISG CEO, John Gunn, will retain a minority ownership stake in the company. Combining Twin Valley’s advanced telecom and data networking expertise along with ISG’s expertise in integrating advanced technology solutions the company will deliver a one-stop shop for businesses of all sizes with fully integrated communication and technology solutions.

Benefits from the acquisition include:

  • Consolidated delivery of a meaningful client experience helping businesses gain efficiency and profitability, hallmark of both companies
  • Integrated bundles of high-growth cloud, IT, and advanced data networking and telecom solutions
  • Launch of new wholesale and private label reseller channels allowing other telcos and technology integrators access to the high-growth sector of cloud and IT solutions
  • Cross-selling and up-selling opportunities across the combined client base
  • Expansion of geographic footprint

A strong business product portfolio is a key element to a successful growth strategy for both companies, said Ben Foster, Chairman and CEO of the newly formed company. Twin Valley has had great success deploying our cloud based voice service through our Hosted IP PBX platform. We had a choice of continuing to drive product innovation and revenue growth organically or by seeking a partner. Having previously worked together, the companies quickly recognized the synergies between our strategies. It’s both comforting and exciting to know that we’re stepping to the plate with an all-star team in ISG and their employees. The value that John and ISG provide their clients is an unparalleled differentiator compared to larger corporate competitors.

Both companies will remain headquartered in their current locations, Salina, KS and Miltonvale, KS for ISG and Twin Valley respectively. All current locations will remain fully intact and operational, with plans of expanding those locations along with the long-term growth of the company and its services.

I am very excited to have Twin Valley as a partner, they are a fourth generation company who buys and holds, said John Gunn, President and COO of the newly formed company. With ISG’s push into cloud computing it is a natural marriage between our companies. The Twin Valley family has the same core values as ISG, and this will provide long term stability for our employees and clients. Whether a client simply needs dial tone or a more advanced large scale IT solution, we now have the ability to meet all of those needs.

Ben Foster will remain President and COO of Twin Valley and serve as Chairman and CEO of ISG. John Gunn will serve as President and COO of ISG. Mike Foster will remain Chairman and CEO of Twin Valley and serve as Executive Vice President of ISG. Gary Abbott will remain CFO of ISG.

ISG and LANDesk Software Announce New Partnership

Salina, KS; September 7, 2011:  ISG Technology announced today a new partnership with LANDesk Software.  This new partnership will allow ISG to offer LANDesk’s award winning software platforms to its client base in the Midwest.

“As the personal computing and tablet market continues to grow, I.T. budgets for support aren’t necessarily growing with them, states John Gunn, President and CEO of ISG Technology.  Tracking and managing all of those devices is becoming increasingly difficult for clients.”

“LANDesk’s Management and Security Suites offer the ability to manage those endpoints, including patch maintenance, security, data encryption and more.   As the I.T. landscape continues to expand, we feel that LANDesk’s software fills that need for our clients.” “LANDesk is extremely excited to engage and support this new partnership with ISG Technology,” said Stephen Casolari, LANDesk Software’s Director of Channels – The Americas. “LANDesk’s relationship with ISG will bring local resources and support throughout the Midwest with ISG’s nine locations throughout Kansas, Missouri and Oklahoma.  With a credible team of pre-sales engineers, implementation specialists, and post-sales consultants that can provide a high level of client satisfaction. We truly look forward to our mutual success within the model that ISG will be providing.”

ISG TECHNOLOGY, INC., is an industry leading computer technology firm delivering business solutions to organizations of all types.  ISG specializes in all areas of communication and IP technology, including Virtualizations and Storage, Unified Communications, Managed Services, Physical Security, Networking and Cloud and Data Center offerings.

Founded in 1982, ISG serves businesses throughout the Midwest, with nine locations in Kansas, Missouri and Oklahoma and over 150 employees company-wide.  For more information about ISG visit or call (785) 823-1555.

LANDesk Software is a leading provider of systems lifecyclemanagement, endpoint security, and IT service management solutions for desktops, servers and mobile devices across the enterprise.  LANDesk enables IT to deliver business value by gaining control of end-user computing with a single console, light infrastructure, and ITIL solutions that deliver significant ROI for thousands of clients worldwide.  LANDesk is headquartered in Salt Lake City, Utah, with offices located in the Americas, Europe and Asia Pacific, and can be found at

ISG Technology Named as HITREC Preferred Partner

Salina, KS; April 14, 2011:  ISG Technology announced today that the company has been selected as one of the Kansas and Missouri HITREC preferred partners, as selected by Associated Purchasing Services (APS).  ISG was named as a provider of Technology and Consulting Services.

The HITECH Act, part of the American Recovery and Reinvestment Act (ARRA), provides funding for eligible hospitals and physician clinics to purchase technology that will allow them to move to Electronic Health Records (EHR).

EHR provides electronic access to a patient’s medical records, giving doctors the instant access they need to provide critical care, says John Gunn, President and CEO of ISG Technology.  We see an opportunity with EHR to improve the quality of care given by healthcare providers as well as reduce costs and improve efficiency.  ISG is proud to be a part of this exciting change.

In order to implement the HITECH Act, each state has created a Health Information Technology Regional Extension Center (HITREC).  These HITRECS act as an outreach to help eligible providers achieve and attest to meaningful use of their EHR systems. The HITRECs in Kansas and Missouri contracted with Associated Purchasing Services (APS) to vet vendors and service providers.

APS brings together the purchasing power of all its Participants, establishing contracts with vendors such as ISG who provide exceptional service, pricing and terms, Linda Gerber, Contracting Division Manager, said, For our Participants, it eliminates the labor involved with negotiating and managing individual contracts and helps to expedite and simplify the HIT purchasing phase.

APS selected preferred partners based on a number of different criteria, giving healthcare providers confidence in selecting their technology partner.  APS leverages resources to provide technology and services that would otherwise be unattainable for stand-alone healthcare organizations.

ISG TECHNOLOGY, INC., is a leading technology solutions provider specializing in business solutions for all areas of communication and technology, including data and voice network integration, security, storage, virtualization and unified communications solutions.  ISG has a keen understanding of the unique business and technology challenges facing healthcare clients.  Headquartered in Salina, Kansas, the company has over 27 years experience serving businesses in the Midwest and operates nine locations throughout Kansas, Missouri and Oklahoma.  For more information about ISG visit or call (785) 823-1555.

ISG Achieves CISCO Video Surveillance Authorization

SALINA, KS; June 2, 2009:  Cisco Systems Inc announced today that ISG TECHNOLOGY INC has achieved Video Surveillance Authorized Technology Provider (ATP) status from Cisco. This designation recognizes ISG Technology as having fulfilled the training requirements and program prerequisites to design, resell, install and maintain a full range of video surveillance and access-control solutions.

Cisco physical-security solutions provide network-centric capabilities to video surveillance, Internet Protocol (IP) cameras, electronic access control and other groundbreaking technologies by converging voice, data and physical security into a single appliance. This enables clients to preserve existing investments in analog-based technology and to use the network as a platform upon which more collaborative and integrated physical-security systems can be built. As clients converge physical-security infrastructures and operations and begin using the network as a platform, they gain rapid access to relevant information and increase interoperability with other IP-centric systems. This enables higher levels of situational awareness in environments where intelligent and timely decision making is crucial.

To qualify for the Video Surveillance ATP Program, ISG Technology had to meet a number of requirements, from having staff who fulfill specific job responsibilities. Those requirements are designed to help a partner maintain high levels of client satisfaction.

ISG TECHNOLOGY INC, with headquarters in Salina, Kansas, specializes in business solutions for all areas of communication and technology, including data and voice network integration, security, storage, virtualization and telephony solutions. The company has over 25 years experience serving businesses in the Midwest and operates nine facilities throughout Kansas, Missouri and Oklahoma.

Awarded CISCO Client Satisfaction Gold Star

LENEXA, KS; MAY 5, 2009: Cisco Systems Inc announced today that ISG TECHNOLOGY INC has achieved Cisco Channel Client Satisfaction Excellence.

Client Satisfaction Excellence is the highest distinction a partner can receive within the Cisco Channel Partner Program. Cisco will display a special Client Satisfaction Excellence Gold Star indicator on the Cisco Partner web site. ISG Technology will be identified as having achieved outstanding client satisfaction as part of Cisco’s worldwide assessment process.

Cisco’s Channel Client Satisfaction Excellence is based upon client satisfaction results captured from Cisco’s online survey tool. Each quarter, Cisco acknowledges partners that have the highest client satisfaction within a geographic region.

ISG TECHNOLOGY INC, with headquarters in Salina, Kansas, specializes in business solutions for all areas of communication and technology, including data and voice network integration, security, storage, virtualization and telephony solutions. The company has over 25 years experience serving businesses in the Midwest and operates nine facilities throughout Kansas, Missouri and Oklahoma.