How We Help
ISG Vault is a programmatic approach to IT planning that helps organizations continuously level up IT maturity while also maximizing Return on Technology Investment (ROTI).Get Started
Not All IT Departments Provide Strategic
Value To The Organization
Good thing you’re not like all IT departments.
With ISG Vault, we help you improve your IT Maturity Level (ITML) by benchmarking where you are and giving you the tools and guidance you need to get to the next level.
At level 1, you’re just trying to keep the lights on. Includes responding to user issues, disparate tools and manual reporting, limited security and visibility of IT assets, weak IT management processes.
At level 2, you’ve begun managing IT systematically. Includes centralizing IT management & reporting, consistent discovery and audit of IT inventory, monitoring for IT deviations, basic security and compliance practices, rudimentary IT management processes established.
At level 3, you’re preventing problems before they occur & formalizing IT processes. Includes policy-based IT automation, Automated IT maintenance, documented, automated remediation of IT deviations, strong security and compliance management, Formalized IT management processes
At level 4, you’re making data driven decisions & managing to documented SLAs. Includes predictive monitoring and analytics, Integrated management information and reporting, streamlined IT management processes.
At level 5, you’re providing solutions to business problems & adding strategic value. Includes effectively responding to business demands, documented value to the business, Partnership in choosing and managing cloud services.