In the rapidly evolving landscape of endpoint security, selecting the right EDR solution is critical. From traditional antivirus tools to advanced Extended Detection and Response (XDR) platforms, the choices can be overwhelming. This blog post offers a concise guide outlining the top nine criteria for evaluating EDR solutions to help you make an informed decision.

1. Protection Efficacy:

Begin by assessing how well the EDR solution protects against current and future threats. With the rise of remote work, ensure that the solution can safeguard endpoints regardless of their location.

2. Ransomware Defense & Recovery:

Given the increasing threat of ransomware, it’s crucial to evaluate the EDR solution’s response to such attacks. Consider AI and machine learning capabilities, especially in scenarios where endpoints may be offline.

3. MITRE ATT&CK Evaluation Results:

Look beyond vendors’ marketing claims and delve into the MITRE ATT&CK evaluation results. Focus on their participation in protection tests, ability to block attacks, discovery of sub-techniques, and reliance on threat intelligence.

4. Anti-tampering Capabilities:

Understanding how the solution protects against firmware compromises is essential. With attackers targeting device firmware, ensure the EDR acts as a firewall at the kernel level.

5. Operating System Support:

Consider the diversity of your network, including older operating systems, and confirm whether the EDR solution supports them. Clarify if licensing costs differ for servers and workstations.

6. Agent Weight:

Evaluate the impact of the EDR solution on system resources. Opt for solutions with minimal CPU utilization (less than 1%) to ensure efficient performance.

7. EDR Automation:

Explore the solution’s automation capabilities, a key differentiator from traditional antivirus and endpoint protection platforms. A robust policy engine and integration with other security tools enhance effectiveness.

8. XDR Capabilities:

As XDR gains prominence, scrutinize vendors claiming XDR capabilities. Look for mature companies with integrated SIEM and SOAR products, and avoid solutions relying heavily on third-party APIs.

9. Managed Service Options:

Recognizing the strain on SOC staff, consider EDR solutions that offer Managed Detection and Response (MDR) services. Inquire about deployment services, the nature of the MDR team, and global support capabilities.


Not all EDR solutions are created equal. To find the best fit for your organization, ask critical questions about the capabilities of available EDR platforms. Consider your future plans for transitioning to XDR and ensure that the chosen EDR solution aligns with your security goals and orchestration needs. Learn more about ISG and speak to a security expert today!