Round 3: Cost
As a business owner, you know that every dollar counts. Cost is always a leading concern, so how do on-premise and cloud phone systems measure up?
On the one hand, an on-premise system may be more economical in the long run. There’s no risk of a fee increase, and once you own the equipment, you own it for good. On the other hand, you will need to fork out a fair amount of cash upfront to secure the hardware you need. What’s more, you are responsible for upgrades, maintenance, and repairs, which can add up over time.
Cloud-based phone systems are far cheaper to set up. And you won’t be subject to unexpected repair costs. That being said, your service provider could increase their fee at any time.
The winner: Upfront, cloud-based phone systems are more economical. However, you do risk paying more long term.