5 reasons why you need a backup service, even if you’re using Office 365

Enterprises around the world continue to move key applications to the cloud. But the speed and scope of migration presenting new challenges regarding data protection, service delivery, and compliance.

While most organizations have developed robust on-premises backup solutions, the failure to protect cloud data and ensure the availability of key services is widespread and incredibly alarming.

Contrary to popular belief, Office 365 and other software as a service (SaaS) models provide no real internal backup solutions.

While Microsoft has sound internal security and is capable of managing Office 365 infrastructure, third-party services are needed to ensure comprehensive data protection and compliance. Let’s take a look at 5 key reasons why you need a dedicated backup service when you’re using Office 365.

  1. Protection against internal accidents and threats

Regardless of how careful you are with your data, accidents can and do happen. Whether it’s the accidental deletion of a user, the incorrect merging of fields, or the failure of a key service, accidental deletion can be replicated across an entire network and lead to serious problems.

Simple accidents have been responsible for serious damage over the last few years, with an outage on Amazon Web Services costing up to $150 million dollars in 2017.

A backup service can restore data and services quickly and with minimum disruption, either to the on-premise Exchange or the Office 365 cloud network. In addition, dedicated backup services can protect you against internal security threats and manage the risk of malicious data loss or destruction.

  1. Protection against external security threats

Along with internal security threats, many businesses have experienced a rise in malware, viruses, data theft and other security threats from the outside.

Kaspersky blocked almost 800 million attacks from online resources across the globe in the first quarter of 2018 alone.

While Microsoft 365 and other cloud suites do have some security controls, they’re not robust or reliable enough to handle every case scenario. Having access to a high-grade, third-party backup service is the best way to reduce your exposure and manage the risks associated with data loss and destruction.

  1. Retention and recovery management

Cloud-based services are popular for many reasons, with Office 365 and other solutions featuring better integration between applications, more efficient data exchange and delivery, and the ability to utilize transparent services regardless of location.

Many of these benefits come at a cost, however, with enterprises losing control over data retention and recovery.

While Office 365 does have its own retention policies, they are ever-changing and difficult to manage. In fact, confusing and inaccessible data retention is one of the reasons why so many businesses refuse to move to the cloud.

You can have the best of both worlds with backup solutions that provide you with complete control over data retention and recovery management.

  1. Legal and compliance obligations

In addition to running a business and ensuring access to key data and services, organizations have a responsibility to meet certain legal and compliance obligations.

A cloud backup service allows you to retrieve important data instantly and with minimal disruption to critical business systems.

Whether it’s retrieving user data for law enforcement, accessing your mailbox during a legal action, or meeting regulatory compliance standards, dedicated cloud backup makes it easier to meet your responsibilities.

  1. Managing the migration process

With more businesses moving to the cloud all the time, the migration process is often presented as a seamless and natural transition.

While the benefits of SaaS are valid and well-known, managing hybrid email deployments and other critical services during migration can be more challenging than Microsoft would have you believe.

Whether you want a dedicated cloud solution or a mix of Office 365 and on-premises services, backup solutions like Veeam (our recommended solution) allow you to protect and manage your data during and after the transition in a way that makes the source location irrelevant.

The post 5 reasons why you need a backup service, even if you’re using Office 365 appeared first on ISG Technologies.

Source: my isg

ISG Technology Recognized for Excellence in Managed IT Services

Overland Park, KS  February 19, 2019  ISG Technology announced today that CRN®, a brand of The Channel Company, has named ISG Technology to its 2019 Managed Service Provider (MSP) 500 list in the Elite 150 category. This annual list recognizes North American solution providers with innovative approaches to managed services. These services help customers improve operational efficiencies, maximize return on IT investments, and continuously help them navigate the complexities of IT solutions.

Managed service providers are integral to the success of businesses everywhere. They empower companies to implement and operate complex technologies while staying within their budgets and keeping focus on their core business. CRN’s MSP 500 list identifies the most groundbreaking managed service organizations, with advanced solutions that have endless potential for growth.

This annual list is divided into three categories:

  • MSP Pioneer 250 – recognizing companies with business models weighted toward managed services and largely focused on the SMB market
  • MSP Elite 150 – recognizing large, data center-focused MSPs with a strong mix of on-premises and off-premises services
  • Managed Security 100 – recognizing MSPs focused primarily on off-premises, cloud-based security services.

“Capable MSPs enable companies to take their cloud computing to the next level, streamline spending, effectively allocate limited resources and navigate the vast field of available technologies,” said Bob Skelley, CEO of The Channel Company. “The companies on CRN’s 2019 MSP 500 list stand out for their innovative services, excellence in adapting to customers’ changing needs and demonstrated ability to help businesses get the most out of their IT investments.”

ISG’s managed service offering is centered around a core set of services such as 24×7 network monitoring, proactive alerting, patching and updating, infrastructure maintenance and a help desk to keep users productive. Customers also have the ability to add advanced services such as cloud backup and replication, hosted voice, managed security, Office 365+ and more.

“Our goal is to help unlock new possibilities for our customers,” commented ISG Technology CEO, Ben Foster. “And the managed services offering is a critical piece to doing this. We take technology maintenance off their plate so they can focus on initiatives that help drive business growth. When you combine this with one of the best professional services and technology advisory teams in the Midwest, we are able to help our clients in so many ways.”

The MSP500 list will be featured in the February 2019 issue of CRN and online at www.CRN.com/msp500. Learn more about ISG Managed Services at www.isgtech.com/managed-services/

 

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

Client Testimonial: Freddy’s Frozen Custard

Technology partnership helps fuel the growth of Freddy’s Frozen Custard

Industry: Food & Beverage
Client: Freddy’s Frozen Custard

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In Partnership with
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THE CHALLENGE

Enlisted by Freddy’s, ISG was tasked with transitioning the client’s infrastructure to a more secure and flexible system. The initial findings highlighted a few opportunities:

  • Evaluated the health of the client’s network security to find at risk data. If a server were to fail under the original network system, data would have been lost and unrecoverable.
  • Discovered the company was poised for growth, but infrastructure was unable to keep up with needs and goals.
  • Determined the transition to the new network had to take place outside of business hours.

 

THE SOLUTION

  • Utilized leading backup solution to migrate the company’s data to the cloud
  • Migrated an aging small business server to a updated and upgraded exchange server
  • Provided an internal SQL consultation
  • Deployed Cisco Meraki Technology across locations

 

RESULTS

Freddy’s is now ready for tremendous future growth with the flexibility and security of ISG’s cloud solution with our straightforward approach to implementation and willingness to execute outside of business hours, ensuring both client satisfaction and business success.