When it comes to managed IT services, there are two main options: co-managed and managed. So what’s the difference? In this blog post, we will discuss the advantages and disadvantages of both options, so you can make an informed decision about which type of service is best for your business.
What is Co-Managed IT?
Co-managed IT is a type of service where the client and IT service provider share responsibility for the management of the IT infrastructure. This can include tasks such as monitoring, patching, and incident response.
These services are often used by businesses that have in-house IT staff, but lack the expertise or resources to effectively manage their IT infrastructure.
Advantages of Co-Managed IT
There are several advantages to this type of service:
- Co-managed IT services can be customized to fit the needs of the client.
- Co-managed IT services can be less expensive than managed IT services, since the client is sharing the cost of the service with the provider.
- Co-managed IT services can provide a higher level of support than in-house IT staff, since the provider has more expertise and resources.
Disadvantages of Co-Managed IT
There are some disadvantages to co-managed services:
- The client may have to share confidential information with the provider.
- The provider may not be available 24 hours a day, which can be a problem if there is an issue with the IT infrastructure outside of normal business hours.
What is Managed IT?
Managed IT is a type of service where the IT service provider takes full responsibility for the management of the client’s IT infrastructure. Managed IT services are utilized by businesses that do not have any kind of professional IT systems in place.
Advantages of Managed IT
There are several advantages to managed IT services:
- Managed IT services can provide a higher level of support than in-house IT staff, since the provider has more expertise and resources.
- Managed IT services can be available 24 hours a day, which can be helpful if there is an issue with the IT infrastructure outside of normal business hours.
- Managed IT services can take care of all the details of managing the IT infrastructure, so the client can focus on their business.
Disadvantages of Managed IT
There are some disadvantages to managed IT services:
- Managed IT services can be more expensive than co-managed services, since the client is not sharing the cost of the service with the provider.
- The provider may have to share confidential information with other clients.
- The client may not have as much control over their IT infrastructure as they would with co-managed services.
Looking for Co-managed or Managed IT Services?
Both co-managed and managed IT services have their advantages and disadvantages. The best option for your business will depend on your needs and budget. If you need a high level of support but want to save money, co-managed IT services may be the best option.
Do you have any questions about co-managed or managed IT services? Reach out to ISG Technology today to learn more about the right options for your business.