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Data center downtime can cost companies millions

Eric Tabor  |  November 3, 2014

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As computing power and information storage grow increasingly necessary for businesses, data centers will become even more important in the coming years. The use of cloud computing and virtualization has caused a rise in data center use, but has also created new challenges that can cause downtime to occur, which can be disastrous for enterprises.

According to a data center industry study, each month, one-third of websites experience downtime and 90 percent of organizations have experienced an unexpected loss of access to their critical systems, CloudTweaks reported. Modern businesses are highly reliant on connectivity, making outages a costly occurrence for organizations that are unprepared to mitigate the effects. The report found that the average North American website outage lasts nearly eight hours, while European outages last an average of 10.3 hours, meaning an entire day’s business can be lost simply due to downtime.

Security, revenue lost due to downtime
Productivity also decreases when downtime effects enterprise systems, dropping between 33 and 43 percent depending on the size of the company. According to the report, employees often resort to the use of USB drives and other commercial storage devices, putting organizations at risk for malware and infection and the possibility of lost files. Almost two-thirds of employees surveyed in the study reported utilized such storage solutions, greatly increasing the threat environment for their firms.

Perhaps the most costly part of experiencing downtime is loss of revenue. According to the report, one in six enterprises lose $1 million for each hour of downtime that takes place. In order to offset the effects of downtime and system outages, organizations must implement data center  monitoring and visibility in order to determine threat vulnerabilities, understand the user experience and maximize data center performance. Implementing these systems also serve to lower the total cost of managing a data center, as processes can be automated and the disruptions associated with downtime are eliminated.

Organizations looking to implement more reliable and consistent data center services, ISG offers a network of Midwest regional data centers with the ability to support the business and performance objectives of each client. ISG is a single-source supplier of essential enterprise cloud-computing equipment, putting them in a better position than any other provider to offer organizations continuous, harmonious operations while also enabling firms to experience the most possible benefits from their data center infrastructure.

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Eric Tabor

Chief of Staff | Vice President- Strategy & Operations at ISG Technology
Eric joined ISG Technology in 2012 bringing with him experience from ISG’s parent company, Twin Valley Telephone, Inc. He is a member of the Twin Valley senior management team that managed the company’s organic and acquisition growth strategies resulting in the company tripling in size from 2005-2010. Prior to joining Twin Valley he held sales and operations leadership roles at Southwestern Bell/SBC in multiple Midwest locations. He holds a B.A. in Mass Media and Communications from Washburn University. Eric currently resides in Olathe, KS with his wife and their two children.
About

Eric joined ISG Technology in 2012 bringing with him experience from ISG’s parent company, Twin Valley Telephone, Inc. He is a member of the Twin Valley senior management team that managed the company’s organic and acquisition growth strategies resulting in the company tripling in size from 2005-2010. Prior to joining Twin Valley he held sales and operations leadership roles at Southwestern Bell/SBC in multiple Midwest locations. He holds a B.A. in Mass Media and Communications from Washburn University. Eric currently resides in Olathe, KS with his wife and their two children.

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