How Co-Managed IT Services Improve Your Patients’ Experience

Maximizing patient experience is one of the top priorities of healthcare businesses. In fact, it’s so important that many providers are choosing to outsource many of their technology demands to a managed service provider in an effort to boost positive patient experiences. By using co-managed IT services, medical businesses can ensure they have the right resources in place to offer great experiences for their patients. 

In this blog post, we will discuss the benefits of co-managed IT services for healthcare businesses. We will also explore how co-managed IT services can help improve communication and collaboration among healthcare professionals, as well as protect patient data from cybersecurity threats

Cybersecurity and Patient Privacy

One of the biggest concerns for healthcare providers is patient privacy. With managed IT services for healthcare, medical businesses can be sure that their patient’s data is protected from cyber threats such as phishing schemes and ransomware attacks.

However, you don’t only want your patient data to be secure, but it’s important that it’s accessible as well so that you can easily look at records. Partnering with a managed service provider allows you access to a secure way to store patient data that is HIPAA compliant. 

As a healthcare provider, you also need to be compliant with healthcare regulations such as the Healthcare Insurance Portability and Accountability Act. Managed IT services for healthcare can help you meet these compliance standards and ensure that your systems stay up-to-date and secure.

Better Communication and Collaboration

Another way that managed IT services can improve patient care is by improving communication and collaboration among healthcare professionals. When everyone is on the same page, it’s easier to provide better care for patients. 

With managed IT services, you can have a secure messaging system that allows you to easily communicate with other healthcare professionals such as nurses, doctors, or suppliers. You can also share patient records and files so that everyone has access to the most up-to-date information.

In addition, managed IT services can help you set up video conferencing so that you can easily consult with other healthcare professionals or provide patient education. This is especially useful for rural areas where patients may not have easy access to a hospital or clinic.

How Managed IT Services Can Improve the Patient Experience 

Managed services providers have full teams dedicated to specific services like security, communications, data storage, or network management. Without the aid of professional IT, you’re putting your business at risk by missing details that could compromise security or patient privacy. 

Additionally, managed services providers can help your healthcare practice with HIPAA compliance so that you’re ready for an audit. Essentially, having professionals on your team gives you true expertise in each area and allows your organization’s staff to focus on providing excellent care for your patients. 

Choose ISG for Your Medical Practice

Ultimately, managed IT or co-managed IT services for healthcare can help improve patient care by providing a better experience. When patients have a positive experience with your medical business, they’re more likely to come back and recommend you to others.

If you’re looking to improve patient care, managed IT services are a great solution. By partnering with an IT company, you can be sure that your patient’s data is secure, your website is fast, and you’re compliant with healthcare regulations.

Reach out to an IT professional from ISG Technology today to learn more about how improved technology can take your business to the next level.