Whether you’re a backup and disaster recovery expert or just getting your business continuity plan started, this page contains many useful resources to help you understand how to protect your data and keep your business up and running.
Most business owners today know the importance of cybersecurity, yet many just don’t know how to get started. The first step is understanding the threat landscape we find ourselves in and the tools and resources that are available to mitigate those threats.
With this guide, we aim to provide business executives with the baseline information they need to have regarding managed services in order to make strategic decisions about how to best address their IT needs.
The holidays are a time for family, friends, and celebration. But they are also a time when your personal information is most at risk. Cybercriminals take advantage of the holiday season to try and steal your data and money. This is why it’s more important than ever to be aware of cybersecurity risks and take […]
The content of this blog post is based on our recent webinar that you can watch here. Cybercriminals follow where the money is. With all the money involved in financial institutions, it is no surprise they are one of the most threatened organizations. It is vitally important to make sure your financial institution remains secure […]
The content in this blog is based on a recent webinar hosted by ISG Technology that you can watch here. With the development and innovation of technology that we see in our world today, there are dangerous innovations being developed as well—cyber attacks. As technology becomes more and more prominent, so do cybercriminals. No matter […]
In a recent webinar, we discussed why humans are so important to the IT world. And why it’s not just a tool discussion, but a human one. Faulty Integrations In the cybersecurity space, expertise is slim. Because of this, people try to integrate with systems, trying to find expertise through technology. Unfortunately, it takes one […]
In our recent webinar, we discussed the evolving threat landscape of healthcare IT. Healthcare might be one of the most confidential industries in the world, which makes it one of the most targeted by cybercriminals. From ransomware attacks to phishing emails and insider threats, healthcare organizations must be prepared for a multitude of potential security […]
About CVE-2022-40684 On October 6, 2022, Fortinet disclosed a critical remote authentication bypass vulnerability impacting FortiOS, FortiProxy, and FortiSwitchManager – CVE-2022-40684 that could allow a remote unauthenticated threat actor to obtain access to the administrative interface and perform operations via specially crafted HTTP or HTTPS requests. On October 10th, Fortinet became aware of an instance […]
The content of this blog post comes from our webinar that you can watch here. Ransomware is an increasingly popular and dangerous threat to businesses and organizations around the world. As cybercriminals continue to advance their techniques, it’s up to businesses and IT professionals to do what they can to stop and mitigate attacks. The […]
The content of this blog post is based on our recent webinar that you can watch here. Cyber insurance is a must-have cyber defense weapon for all organizations trying to mitigate modern security threats. But the exponential increase in ransomware has created an industry chain reaction – Insurance providers are leaving the market, premiums are […]
Maximizing patient experience is one of the top priorities of healthcare businesses. In fact, it’s so important that many providers are choosing to outsource many of their technology demands to a managed service provider in an effort to boost positive patient experiences. By using co-managed IT services, medical businesses can ensure they have the right […]
The holidays are a time for family, friends, and celebration. But they are also a time when your personal information is most at risk. Cybercriminals take advantage of the holiday season to try and steal your data and money. This is why it’s more important than ever to be aware of cybersecurity risks and take […]
The content of this blog post is based on our recent webinar that you can watch here. Cybercriminals follow where the money is. With all the money involved in financial institutions, it is no surprise they are one of the most threatened organizations. It is vitally important to make sure your financial institution remains secure […]
The content in this blog is based on a recent webinar hosted by ISG Technology that you can watch here. With the development and innovation of technology that we see in our world today, there are dangerous innovations being developed as well—cyber attacks. As technology becomes more and more prominent, so do cybercriminals. No matter […]
In a recent webinar, we discussed why humans are so important to the IT world. And why it’s not just a tool discussion, but a human one. Faulty Integrations In the cybersecurity space, expertise is slim. Because of this, people try to integrate with systems, trying to find expertise through technology. Unfortunately, it takes one […]
In our recent webinar, we discussed the evolving threat landscape of healthcare IT. Healthcare might be one of the most confidential industries in the world, which makes it one of the most targeted by cybercriminals. From ransomware attacks to phishing emails and insider threats, healthcare organizations must be prepared for a multitude of potential security […]
About CVE-2022-40684 On October 6, 2022, Fortinet disclosed a critical remote authentication bypass vulnerability impacting FortiOS, FortiProxy, and FortiSwitchManager – CVE-2022-40684 that could allow a remote unauthenticated threat actor to obtain access to the administrative interface and perform operations via specially crafted HTTP or HTTPS requests. On October 10th, Fortinet became aware of an instance […]
The content of this blog post comes from our webinar that you can watch here. Ransomware is an increasingly popular and dangerous threat to businesses and organizations around the world. As cybercriminals continue to advance their techniques, it’s up to businesses and IT professionals to do what they can to stop and mitigate attacks. The […]
The content of this blog post is based on our recent webinar that you can watch here. Cyber insurance is a must-have cyber defense weapon for all organizations trying to mitigate modern security threats. But the exponential increase in ransomware has created an industry chain reaction – Insurance providers are leaving the market, premiums are […]
Maximizing patient experience is one of the top priorities of healthcare businesses. In fact, it’s so important that many providers are choosing to outsource many of their technology demands to a managed service provider in an effort to boost positive patient experiences. By using co-managed IT services, medical businesses can ensure they have the right […]
Recently, ISG Technology became aware of an IT security incident involving unauthorized access to our environment. Upon discovery, we immediately initiated ISG Technology’s comprehensive incident response plan and engaged industry-leading cybersecurity specialists to help secure our systems, investigate the incident and further enhance security protocols. Our priority is the security of our systems, and the […]
When it comes to managed IT services, there are two main options: co-managed and managed. So what’s the difference? In this blog post, we will discuss the advantages and disadvantages of both options, so you can make an informed decision about which type of service is best for your business. What is Co-Managed IT? Co-managed […]
Fast network speeds and a quality cybersecurity plan are probably not the first things that come to mind when you think about technology for healthcare. But these tools can be just as important as medical supplies when it comes to providing quality patient care. That’s where co-managed IT services come in. By outsourcing your organization’s […]
How to Become HIPAA Compliant HIPAA compliance is of utmost importance for any business that handles private health information (PHI). If you are not currently HIPAA compliant or are unsure of what steps to take to become compliant, this blog post is for you! We’ll discuss what HIPAA is, why compliance is important, and two […]
FOR IMMEDIATE RELEASE May 31st, 2022 ISG Tech Maintains Efective Security Controls According to Recent SOC 2 Report Today, ISG Tech announced that the company has undergone a System and Organization Controls (SOC) 2 examination resulting in a CPA’s report stating that management of ISG Tech maintained effective controls over the security, availability, processing integrity, […]
The White House has warned about the potential for Russia to engage in malicious cyber activity against the United States in response to the unprecedented economic sanctions we have imposed. To prepare, we recommend all organizations implement the following cybersecurity practices as soon as possible. Improve Network Monitoring at Your Perimeter Ensure you have visibility […]
Cyber insurance is a must-have weapon for all organizations trying to mitigate modern security threats. But the exponential increase in ransomware has created an industry chain reaction – Insurance providers are leaving the market, premiums are on the rise, more security controls are being required, and organizations are left scrambling. Prepare For The War On […]
Google Chrome Zero-Day Exploit This Forbes article has all the up to date information on the zero-day vulnerability. Earlier this month Google issued a warning on its official blog, revealing a new zero-day flaw on Windows, macOS, and Linux. Google is currently restricting information about the exploit to try and buy time for users to […]
Overland Park, KS, March 8, 2022 — ISG Technology, today announced that CRN®, a brand of The Channel Company, will feature ISGTechnology on its 2022 Tech Elite 250 list. This list recognizes solution providers across the U.S. and Canada that have earned the highest level of technical certifications from leading technology suppliers such as Hewlett […]
Overland Park, KS, February 14, 2022 — ISG Technology, announced today that CRN®, a brand of The Channel Company, has named ISG Technology to its Managed Service Provider (MSP) 500 list in the Security category for 2022. CRN’s annual MSP 500 list identifies the leading service providers in North America whose forward-thinking approaches to managed […]
For immediate release WICHITA, Kan. (January 7, 2022) — In its commitment to lift up Kansas’ powerhouse technology industry, FlagshipKansas.Tech has appointed three new members and a slate of new officers to its board of directors. Among the new board members is Megan Harper, manager of marketing and sales for Twin Valley and SKT, the […]
12 Days of Cybersecurity The holidays are a time for celebration and spending time with family and friends. But they can also be a time when your cybersecurity is put to the test. During the holiday season, small and medium-sized businesses are often a target for cybercriminals, as they may be less likely to have […]
What is Log4J? Log4j2, also known as Log4Shell, is a vulnerability that exploits Apache Log4j – a free, open source software that provides logging functionality, debugging and other mundane functions most people don’t think about. On December 10th, the National Institute of Standards and Technology (NIST) issued cyber security alert CVE-2021-44228 giving it a “10.0 […]
The onset of the Covid-19 pandemic meant a rapid shift to remote-based work environments for many organizations worldwide. However, while the explosion of remote work accelerated many companies’ digital transformation, it also brought new cybersecurity risks and threats. Luckily, with the help of tools like Virtual Private Networks (VPNs), businesses can keep their data secure […]
Effective workplace security is becoming more and more critical. With news of increased ransomware attacks dominating headlines, the threat couldn’t be clearer. The majority of the most devastating hacks in recent memory couldn’t have happened without negligent or ill-informed employees. The two most common attack methods used by ransomware bad actors are phishing attacks and […]
The newest version of Microsoft Windows is here, but many aren’t sure about the new system. While people are curious about this new release, the real question is what can you actually expect to see from Windows 11? This blog post will help answer that question, as well as give information on some of the […]
COVID-19 has changed the world as we know it. Besides the immense impact on healthcare, the pandemic has also challenged the way companies operate. To keep up with the times and address the need for continuity, many businesses have transitioned from the traditional workplace to a remote or hybrid working environment. In fact, 70% of […]
September 21st: ISG Technology is proud to announce this year’s Project RecognITion: an initiative that honors the heroes of modern business. With the COVID-19 pandemic forcing many businesses to operate using a remote workforce, IT teams across the nation have been asked to step up their efforts. Project RecognITion seeks to celebrate the IT professionals […]
CNBC and Momentive recently conducted a survey of small businesses, revealing that nearly 60% of small business owners are not concerned about becoming the victim of a cyberattack. This is unfortunate, as hackers and cybercriminals are targeting small businesses more frequently than ever before. The nonchalant attitude about following basic cybersecurity protocols may be because […]
IT solutions and software are essential for businesses to maximize productivity and streamline operations. However, it is very common that new technologies hinder productivity when not correctly implemented, and lagging, inefficient systems can slow operations. Here’s how you can keep users happy and productive by providing essential support, tools, and processes. The Critical Importance of […]
Businesses face various security threats, including ransomware, phishing attacks, computer viruses, and more. With these security threats increasing, managed security services are no longer a luxury—they’re a necessity. Before business owners and executives can fully understand the advantages of managed security, they need to understand some basic IT security terms. Here’s our glossary of basic […]
In 2020, Deloitte’s CIO Insider uncovered trends that point to a shift in the IT operating model of successful companies. Instead of viewing IT services as a line-item budget expense, they’ve started viewing managed IT services as technology investments. By selecting the right MSP, executives drive ROI, increase productivity and innovation, and reduce overall costs. […]
Be prepared for anything with managed IT services and data recovery. Many small to medium-sized businesses don’t put a lot of emphasis on preparing for data disasters, figuring it’s too much bother or that it’s unlikely a data disaster will happen to them. For the unprepared, a data disaster is a matter of if, not […]
Over the last year, we have found new ways to create engaging virtual experiences at work. We’ve transformed spaces in our homes to offices, developed new skillsets for remote collaboration, and in some cases, adopted new technology to get work done. I often hear from our customers about the burden of using different tools to […]
Remote and hybrid work has become the new norm for many employees across the globe as day-to-day collaboration continues to be accomplished virtually. With this shift to online communication, how can you ensure that you’re collaborating safely? Queue Microsoft Teams! Whether you’re hosting virtual meetings, carrying out daily group and 1:1 chat, sharing documents, or […]
By now you’ve seen the headlines about the Kaseya cyberattack – one of the largest ransomware events in history that unfolded over the 4th of July weekend. This attack, which targeted Kaseya’s remote monitoring and management tool for handling networks and endpoints, immediately caused a ripple effect across the IT supply chain, affecting roughly 50 Managed IT Service […]
We all read about the big data breaches – the ones that hit major corporations, with millions of personal records compromised. But today’s cybercriminals aren’t picky. Their nets catch businesses of any size, from the newest garage startup to well-established organizations with several hundred employees. Those are the businesses with perhaps the most to lose […]
— UPDATE JULY 6, 2021 —From Microsoft: Microsoft has completed the investigation and has released security updates to address this vulnerability. Read More. The ISG Security Team will begin testing the implementation of this patch and report back on our findings via this post. — ORIGINAL POST, JULY 2, 2021 — If you’ve found your […]
Overland Park, KS, Wednesday, June 9, 2021 — ISG Technology, today announced that CRN®, a brand of The Channel Company, has named ISG Technology to its 2021 Solution Provider 500 list. CRN announces its top 500 solution providers list each year, ranking the leading IT channel partner organizations across North America by revenue. This year’s […]
With a global health crisis compelling so many of us to work remotely, it’s more important than ever for leaders and communications to connect people across teams and organizations. Last November at Ignite, we unveiled the new Yammer, with a beautiful new design that powers community, knowledge-sharing, and employee engagement. The new Yammer includes a […]
Overland Park, KS – 16/16/2021 – Today, ISG Technology announced that the company has undergone a System and Organization Controls (SOC) 2SM examination resulting in a CPA’s report stating that management of ISG Technology’s maintained effective controls over the security, availability, and confidentiality of its DCS, Backup and Disaster Recovery, and Virtual Server Hosting system. […]
Maintaining your IT infrastructure is essential to your company’s day-to-day functions. If an essential part of your system goes down, your business will grind to a halt. And downtime is expensive: mid-size companies lose around $5600 per minute when their IT systems fail. Downtime also affects your reputation with consumers. Any time they cannot reach […]
There are many reasons to work remotely and Microsoft Teams is here to help you stay connected with your teammates wherever they are. IT admins, don’t miss Support remote workers using Teams. 4 best practices for working from home Make the most of meetings Meetings are about the people in them, not the technology. The most […]
In a business world where companies face fierce competition and operate on razor-thin margins, any advantage helps. Today, technology is consistently the biggest strategic differentiator that businesses can use to get ahead, operate more productively, and ultimately become more profitable. The dilemma is that many businesses don’t know how to use technology efficiently to optimize […]
So how can we help bring your vision of the world’s productivity cloud—Microsoft 365—to life? Step 1: Get industry-specific guidelines with the Productivity Library Start with understanding how Microsoft 365 can improve productivity in your specific role or industry using scenarios and best practices with the Productivity Library. The Productivity Library is available for a wide range of […]
While it might be tempting to wait for a deadline, there’s less and less reason to postpone the upgrade to Teams. Microsoft Teams gives brings capabilities that your users already enjoy with Skype, like messaging, calling, managing contacts, or hosting online meetings, but it goes beyond to deliver all of this in a single hub […]
OVERLAND PARK, Kan. (May 11, 2021) — Twin Valley Management, a 4th generation family-owned company and parent to Twin Valley Telephone, Twin Valley Communications, SKT and ISG Technology, has announced the appointment of two new board members: Lisa Spadafora Thompson, partner at Axiom Consulting Partners, and Jay Brodsky, Chief Digital Officer for American Geophysical Union. […]
To gain the competitive advantages necessary to stay ahead of the game, many organizations are now deploying converged infrastructure.
As IT infrastructure keeps expanding, first to the Cloud and now to the Edge, businesses must implement a security model that protects both. This means implementing both Zero Trust and SASE. A Zero Trust model of cybersecurity follows the X-Files philosophy of “Trust No One” regardless of whether your users are outside or inside your […]
To survive as a business these days, you simply can’t afford to ignore security. However, as bad actors and cyber threats continue to evolve, it becomes harder and harder to keep your sensitive data safe—even for the most advanced security operations. It’s no longer a question of if your business will get attacked, but when. […]
Business cybersecurity can be challenging to navigate—especially when you have so many services to choose from. Though it’s possible for some businesses to tackle their own cybersecurity, it requires hiring several highly skilled specialists, which can be very expensive. For this reason, most companies outsource their security services to providers who come at an affordable […]
Business success today revolves around technology. From communicating with your team and clients to storing critical data, almost every operation within modern organizations depends on well-run IT. With this digital dependency comes the need for businesses to continually enhance the protection of their technological assets. Cyberattacks have increased in size and scope over the years, […]
Cyberattacks have become so common that some experts believe that ransomware—a type of attack that holds your computer system hostage until you pay a ransom—will attack a business every 11 seconds by the end of 2021. As the number of crimes increases year after year, cybersecurity becomes more important. Without reliable cybersecurity, your business could […]
It’s no surprise that data рrоteсtiоn and сyberseсurity have become an essential part of every соmраny. Security Information and Event Management (SIEM) is а set of integrated log mаnаgement and mоnitоring tооls thаt help оrgаnizаtiоns detect targeted аttасks and data breасhes. SIEM systems aggregate аnd examine log event information from devices, infrastructure, systems, and аррliсаtiоns […]
In 2021, remote working will not just be a temporary solution for global enterprises. It is already the new normal. With everyone using the internet for a wide range of daily activities and communication, are you aware of how susceptible to attacks you and the rest of your team may be? Do you have a […]
Cybersecurity threats have become complex and sophisticated. Organizations are at risk of attacks from hackers, malicious threats, and even insider attacks. According to Forbes, 70% of all threats occur at the endpoint. Endpoint protection has advanced to cushion organizations from cyberattacks and safeguard data. Endpoint protection is the act of securing networks from all points […]
Earlier in 2020, a security bug was discovered in Microsoft Windows Systems that the US Cybersecurity and Infrastructure Security Agency (CISA) issued an emergency order to all federal departments to address the issue. In this article, we’ll help you understand why this vulnerability warrants emergency status, the potential impact to your business and what you […]
The major challenge in cybersecurity protection isn’t the lack of capable tools. It’s actually the human element. Cybersecurity teams experience alert fatigue, which hinders their ability to deal with threats. Modern threat protection solutions generate many alerts, but not all received alerts pose threats. According to a study by McAfee, over 40% of IT experts […]
A firewall is an essential part of your cybersecurity. It serves an integral part in your organization’s defense against threats and cyber attacks. A firewall protects many vulnerable programs on your systems. It forms one of the crucial layers in a company’s layered security strategy. If you want a layered security architecture, you need a […]
ISG Technology CEO, Ben Foster, was recently named to the Family Business CEOs to Watch 2020, a publication that recognizes family and non-family chief executives who are leading their businesses with a view toward long-term success. According to Family Business Magazine, a family business chief executive must have the talent to steer the business to growth and […]
Overland Park, Kan. (November 17, 2020) — Twin Valley Management, Inc., the holding company for Twin Valley Telephone, Twin Valley Communications, and ISG Technology, announced that it has signed a definitive purchase agreement to acquire Southern Kansas Telephone Company (SKT), bringing together the two largest family-owned telecommunications companies in Kansas. The deal also includes SKT’s […]
ISG Technology is proud to announce that it has been awarded Oklahoma’s Best IT Firm by The Oklahoma Journal Record newspaper, The Journal Record. The award was featured in the publication’s 2020 Reader Ranking Awards, which compiles the best organizations across 84 categories including technology, finance/accounting/insurance, health care, legal services, as well as many others. […]
Twin Valley Management, an Overland Park, Kansas-based holding company for Twin Valley and ISG Technology, is announcing its plan to improve the technological capabilities of organizations in underserved areas of North Central Kansas. Twin Valley Communications is among the largest privately-held telecommunications companies in Kansas and ISG Technology is a leader in IT cloud & […]
October is National Cybersecurity Awareness Month. It’s a great opportunity to review the basics of cybersecurity with your employees. Cybersecurity is a complex and ever-evolving field. To many people, it can seem daunting and confusing. Fortunately, there are many simple ways to boost cybersecurity on a user level. We’ve collected ten of the most simple […]
In today’s economy, businesses must understand and leverage the value of data to remain competitive and appealing. Data has enabled us to create more desirable products and better understand consumers’ behavior, becoming a company’s major asset. And so, it becomes crucial to implement a bulletproof cybersecurity system to protect such an essential asset. But, data […]
The global cost of cybercrime is expected to exceed $6 trillion in 2021. That means that cybersecurity should be a big priority for businesses. If you’re looking to strengthen your cybersecurity posture and lower the risk of attacks and breaches, this guide will explore effective measures and highlight five key steps to success. What Is […]
Your employees are the most valuable asset to your organization. But they are also one of the biggest risks to your cybersecurity posture. This is particularly true when it comes to phishing attacks. For business owners, it’s incredibly beneficial to create an environment which actively champions and promotes safe, secure work practices. This culture of […]
Can information be completely and permanently removed from a hard drive?
Technology provider makes series of promotions and new hires to its KC branch KANSAS CITY, Kan., Sep 13, 2020 –ISG Technology recently announced several hires and promotions within the Managed IT Services Provider’s Kansas City office. Among the new roles were: Eric Tabor, Chief of Staff and Kansas City General Manager Dave McCabe, Director of […]
By now you know that Covid-19 has expanded the attack surface, making businesses across the globe more vulnerable to attacks via remote workforces and security policies built on the fly. You also know that a layered security approach is the solution. But what does a complete security strategy entail? How do you know what layers […]
Maintaining your business security is a vigilant process. With cybercrime threats increasing around the clock, your defenses have to match up. Cyber criminals are constantly developing and improving their technique as they find new methods of targeting businesses and their data. That’s why many companies choose to work with a managed service provider, which offers […]
The world has changed. The volume and velocity of digital data is growing exponentially. And maintaining control in a world where every device is storing and computing data makes it more difficult. So, how do you deal with the rapid pace of change? How do you maintain security? In this webinar, James Morrison, former FBI Computer […]
The business world has undergone some pretty seismic changes over the past six months. As more and more workers have begun working remotely at home due to quarantine conditions, cyber attacks have risen. Companies are now facing an unprecedented challenge from the likes of malware, phishing and cyber attacks. Companies are now beginning to have […]
It’s an unfortunate truth that many IT departments have recently faced cuts. Yet the expectations of keeping systems running and overall business continuity intact have not. In fact, it’s even more important today than ever before. How do you balance this tug-of-war for time and resources, while spread so thin? In this webinar, Rick Vanover, Senior […]
Local technology provider recognized for excellence in technical knowledge WICHITA, Kan., Aug 13, 2020 – ISG Technology, the Wichita-based Managed IT Services Provider, announced the hiring of Andrew Kon as General Manager of its Wichita and Salina markets. Kon joined the company in 2013 as a Project Manager and most recently served as the Technical Services […]
If you think that your IT staff is overworked, you are probably right. Technology needs have only increased as cyberattacks are becoming more common, businesses are having to work remotely during the global pandemic, and customers still expect round-the-clock service. But what are the specific symptoms that your staff has too much to handle, and […]
Wondering how your business can protect its bottom line during these difficult economic times? Here are 4 ways your IT provider can be a great asset in helping you transform capex into opex: A Brief Review of Capex vs Opex Capex, or capital expenditure, refers to any major purchases a company makes that the company […]
Local technology provider recognized for excellence in technical knowledge OVERLAND PARK, Kan., Aug 7, 2020 – ISG Technology, a Managed IT Services Provider, announced its status as a Veeam® Accredited Service Partner (VASP) – a program that identifies, recognizes and promotes business partners for their excellence in technical knowledge and practical implementation skills. ISG is also […]
Turning Disruption Into Opportunity With the impacts of 2020 weighing heavy on many businesses, the ability to adapt and reset becomes paramount for both long-term success and survival. Whether you’re a single-location operation or a business executive at a large corporation who just wants to mitigate risks in the COVID-19 world we’re living in, you’ll […]
These uncertain times surrounding the COVID-19 pandemic have undoubtedly had a big impact on your business and how you operate. Amidst the coronavirus outbreak, it’s likely you have needed to abruptly switch to remote network setups as a way to flex to the current market needs and social distancing guidelines. With this switch to remote […]
With the spread of COVID-19 changing the way workforces operate, many businesses are experiencing significant financial challenges. As a business owner, you understand it’s essential to cut costs where you can to see this pandemic through, especially for those who are working remotely or had to limit their service offerings. If you find yourself searching […]
It’s Time To Simplify Data Management According to a 2019 Gartner report, enterprises will triple their unstructured data stored as file and object storage from what they have in 2019. This exponential growth makes it increasingly challenging to protect, manage, and gain insights from all of your data. How do you deal with this growing […]
Whether it’s meant shrinking teams, updating processes, or temporarily halting the production of goods and services—among all of the businesses hit by the COVID-19 pandemic, SMBs have been hit hardest. One of the biggest changes that small and medium-sized businesses have had to face is the abrupt switch to remote working. This has been an […]
As businesses face the challenges of COVID-19, it has become obvious to some that their IT provisions weren’t as prepared as they should have been. Unfortunately, as businesses began working from home, security incidents, downtime, and other IT disruptions have been on the rise, putting them in even more precarious situations during this global pandemic. […]
Let’s Declare War On Ransomware Every day, organizations are at risk of losing data and damaging business reputation from ransomware threats. And now that the attack surface has increased exponentially with a remote workforce, the threat level has never been higher. In this webinar, we will help you understand the latest threats to your data […]
There’s no question that cloud computing is on the rise. More and more businesses are turning to cloud. But with so many options to choose from, how do you select the right provider for your business? Here are seven critical questions you should ask when choosing a cloud computing provider.
As COVID-19 continues to change daily work life around the globe, organizations are facing a challenging new cybersecurity reality. To provide actionable information for IT and security teams everywhere, we’re inviting you to join our live webinar: Cybersecurity for Your Suddenly Remote Workforce. During this webinar, we’ll help you develop a better understanding of the […]
As you may have seen, a number of technology manufacturers stepped up to the plate quickly with free trials and extended licensing offers when the coronavirus reached pandemic status in early March. Since that time we’ve been able to evaluate these offers and implement a number of them with our clients. This article will help […]
Pandemic has struck the globe. Workforces have been sent home. And the IT team has scrambled to make it happen in record time. Words can’t describe how impressed we’ve been at the business community’s response to enabling a remote workforce at such a rapid pace. And as an IT services provider, we hold the fellow […]
Like many companies across the country and around the world, ISG Technology is closely monitoring the Coronavirus pandemic and its impact on the people and communities we serve. We wanted to take this opportunity to help you understand how we are implementing our business continuity plan so we can continue to help you navigate this […]
The tournament may be crazy. But what’s crazier is the number of businesses that don’t have a solid cybersecurity strategy. That’s why we’re dedicating the month of March to helping as many organizations as we can strengthen their defense against modern security threats. We call it Security Madness. In this webinar, you’ll learn the latest […]
If you fail to meet your compliance requirements, you can seriously damage your company’s reputation. Below, we consider why compliance is so critical to staying operational and how managed cybersecurity is the best way to fulfill your company’s security and compliance needs.
We know that choosing a cybersecurity provider can be daunting, but it’s an essential part of running a business online. Here are the reasons why cybersecurity is so important, why you need a security provider, and some tips for choosing the right provider for your unique commercial needs.
Every business, no matter its size, is vulnerable to data loss, data corruption, and cybersecurity breaches. Here’s why it’s so important to protect your business from online cybersecurity vulnerabilities and how partnering with an MSP can support these crucial cybersecurity needs.
Understanding the risks facing your business, and managing them effectively, is critical to reducing downtime and minimizing the impact of a disaster on your operations. Here’s what you need to know about devising a comprehensive risk management framework for your company.
Between complying with your regulatory obligations and keeping company data safe from cybercriminals, cybersecurity should be at the top of your company’s priority list. Here are our top tips for establishing your company’s specific cybersecurity goals – and pieces of advice on how to achieve them.
If you’re reading this, there’s a chance you’ve already heard of NIST 800. As a set of guidelines that’s been established by the National Institute of Standards and Technology, NIST 800 outlines the best practices for identifying and responding to cyberattacks.
The digital threats landscape keeps changing, and it’s easy to lose sight of the importance of updating your cybersecurity framework and goals. You need to stay ahead of the trends to create a robust and relevant cybersecurity strategy – be a step ahead of cybercriminals.
Enterprises view collaboration as a critical tool. We’ve put together 8 tips to achieve more value from your collaboration initiatives.
Outlook 365 is a handy tool that allows you to manage your communications. But unless you’ve experimented with certain features, there’s a chance you’re not streamlining your working processes as much as you can. Now’s the time to start doing more with your software.
Unified communications is a powerful tool that shapes staff and customer communications. Here are 5 benefits that you can get when you implement UC.
Peace of mind when running a business is all about preparing for the worst. Anyone can enjoy the good times, but savvy business owners will have a contingency plan for when times get rough too.
Video conferences have the power to transform the way you do business. Unfortunately, using the wrong equipment can take you back a few steps. Here are some of the items you need to make video conferencing more productive and engaging for everyone involved.
Having a solid business resilience plan is more important now than ever before, but where do you start? To help, here are the 5 critical elements that you’ll find in every successful business resilience or continuity plan.
How productive is your organization? Your answer to this question directly impacts your ability to scale and grow your business. If business growth is one of your priorities, focusing on increasing the productivity of your workforce is essential. Here are six proven strategies to help you do it.
Is your business disaster-ready? Is your business continuity secure, even in the event of a catastrophe? Take a look at these seven warning signs — all of which indicate that it is time for your business to implement a cloud disaster recovery plan.
In today’s business environment, always being connected is a must to compete. But doing so creates real risk to your business. Malicious attacks, including ransomware, malware and phishing, demonstrate how businesses can be brought to a halt by locking access or compromising business-critical data. In this webinar, our friends from Arctic Wolf, the leaders in […]
No matter how up to date you are with the latest technology and best practices, you will always have a security vulnerability to manage -your employees. All it takes is one click to infect a workstation that allows hackers to cause a ransomware attack, an expensive data breach or worse a cyber-heist. In this webinar, […]
According to Forrester Research, complexity is the #1 security challenge IT Professionals face in today’s world. Consider the fact that there were more than 600 vendors at the 2018 RSA Conference. How do you manage it all? How do you plan to combat the cybercrime industry that has grown to an estimated at $6T? In […]
Communication is at the heart of every business. And, even in the digital world, phones still matter. So, which is the best solution for your business? On-premise phone systems vs cloud phone systems: which will come out on top in this highly-anticipated showdown? Let’s find out.
It may be tempting to try out every new app or gadget that claims to streamline your organization, but some may end up wasting your time. What works for your colleagues may not work for you. Enhance collaboration by thinking on these points and looking at your processes critically.
When creating a disaster recovery plan, it’s important to keep cybersecurity in mind. By learning more about the why, you can solidify your plans accordingly.
Overland Park, KS, September 17, 2019 (Newswire.com) – ISG Technology announced today that it is launching Project RecognITion – A salute to the heroes of modern business. The initiative seeks to honor the IT professionals who work tirelessly to keep businesses productive, connected and secure. Starting September 17th, coworkers, end-users and executives across the Midwest are being […]
Just based on the language, unified communications seems pretty simple to understand. Bringing all of your communications under one provider umbrella is a smart, cost-saving idea that isn’t inherently new.
An incomplete disaster recovery plan is a huge risk for a business. All businesses experience serious disruptions from weather or a cyber attack; the best way for companies to survive is through preparedness. Cold, warm, and hot recovery sites offer a few ways to be ready.
In today’s fast-paced and data-driven world, the ability to respond and adapt to change is more critical than ever before. While most companies are invested in improving their key business interests, few are capable of implementing a comprehensive continuity plan if something goes wrong.
Your business and many others have run on Windows 7 for years. Now, come January 14, 2020, your entire office’s operating system is going to stop being supported by Microsoft. What does this mean for your business and its cyber safety?
Bring-your-own-device policies can be extremely effective in raising productivity and increasing agility. But first, you’ll want to ensure you’re implementing them effectively.
If you’re still holding on to Windows 7 and wonder what its End of Life means for your business, here’s everything you need to know —
As soon as your SMB graduates beyond the point that a single phone line meets your needs, you have a whole new world of options. There are all kinds of advanced features, plans and providers. The worst thing you can do is just pick one. Instead, we recommend a strategic approach.
Data backup is so essential to business operations that it’s easy to forget how important it is. If something happens to your network—anything from a short period of downtime to a ransomware attack—your data backups are the only thing between you and a complete and total disaster.
Overland Park, KS – June 13, 2019 – ISG Technology, a fourth-generation family owned company headquartered in Overland Park, KS is announcing its support and sponsorship of Stems: A Garden Soirée. Stems is a garden party at the Overland Park Arboretum & Botanical Gardens that benefits The Arts & Recreation Foundation of Overland Park. Proceeds […]
Progressive SMBs are more likely to use IP phones than traditional phone service, and for good reason. The benefits are compelling. An IP phone system can deliver far more value than POTS, giving SMBs options that used to be limited to enterprise-level companies.
Business continuity is an unpleasant topic by nature. The only reason to discuss business continuity is because it’s possible that something could risk the operational capacity of your company. But planning for a potential disaster truly can make a difference when things go sideways.
Everyone in the ISG family is invested in our community. If your home or business has suffered damage in the recent severe weather, our hearts go out to you. We’d like to offer some insight to help everyone prepare for the next time we face flooding like the kind we’ve seen in the Midwest this year.
Business technology experts have been talking about video conferencing for a while. Some companies embraced it years ago, while others remain skeptical. Is it worth the hassle of learning something new and changing process? Let’s explore the pros and cons of video conferencing.
Hospitals and other medical services businesses are in a unique position when it comes to disaster recovery and downtime readiness. This isn’t just a matter of lost profits, damage to your reputation, or inconvenience for your employees and customers. The health and wellness of people is at stake.
Every small business owner absolutely needs a disaster recovery plan. You can’t stop disasters, but that’s not the point. You need a way to bounce back. When you’re facing downtime, that’s what matters—how quickly you can get your network back online so you can get back to work.
Quality video conferencing solutions keep remote team members engaged, enable seamless collaboration, and connect your business on a more personal basis with partners and clients over the internet. So, let’s discuss the six top must-have features of an online meeting platform.
Business continuity management looks beyond dealing with the disaster or cyberattack and guides you to what is required to get you up and running again. More than just a risk management process and data backup, it’s part of having a sustainable, thriving business.
Unlike a traditional private branch exchange (PBX) phone service, which requires installation, ongoing maintenance, training, and costly hardware, a hosted PBX takes many of these issues off your shoulders and provides you with an easy-to-manage, user-friendly service with more features.
While a disaster recovery plan is crucial to maintaining data integrity, a business continuity plan is more than that. DR is often integrated into BC, but a BC plan specifically looks at how your business will continue to serve its customers during recovery from a disaster or event.
If you’re looking for a video conferencing solution for your SMB, there are lots of options available, from simple free tools to commercial applications with cloud support, unified communications systems, and file sharing. Let’s take a look at four of the best solutions for small businesses.
While data backup is important, you need additional measures to ensure compliance and continuity of critical business systems. Implemented alongside a continuity plan, disaster management has the ability to reduce data losses, minimize downtime, and promote a healthy business reputation.
Watch & Download Our Free Webinar: “Disaster Recovery Essentials For The Modern SMB” If you’re like many companies we talk to, you don’t have enterprise-level resources dedicated to your DR plan. And it keeps you up at night. That’s why we’re here to help. Watch our on-demand webinar focused on helping you get prepared for when data disasters strike.
Today’s businesses rely on digital files for storing and organizing almost all of their important information. Here’s what you should know about file sharing and some of the top solutions that can help your SMB effectively manage and share its files.
Data loss afflicts companies of all sizes, including those that seem secure. Once your customer, employee or business information is lost, restoring it can be nearly impossible. In the end, there are many reasons to develop a strategy for data backup, including compliance and peace of mind.
In a world of unified communications, video conferencing, bring-your-own-devices-to-work policies and other cutting-edge communications, the voicemail message remains essential. It’s a unique calling card. With that in mind, here are some tips and scripts for voicemail excellence.
Let’s Defeat Downtime in 2019 Backup Madness in 2018 was a slam dunk. We touched base with over 300 IT professionals and business owners all across the nation about getting their disaster recovery plans in game shape. And this year, we’re doubling down on our efforts to help you and your organization put downtime where […]
Contrary to popular belief, Office 365 and other software as a service (SaaS) models provide no real internal backup solutions. While Office 365 is amazing for SMB collaboration, third-party services are needed to ensure comprehensive data protection and compliance.
Enterprises around the world continue to move key applications to the cloud. But the speed and scope of migration presenting new challenges regarding data protection, service delivery, and compliance. While most organizations have developed robust on-premises backup solutions, the failure to protect cloud data and ensure the availability of key services is widespread and incredibly […]
Overland Park, KS February 19, 2019 – ISG Technology announced today that CRN®, a brand of The Channel Company, has named ISG Technology to its 2019 Managed Service Provider (MSP) 500 list in the Elite 150 category. This annual list recognizes North American solution providers with innovative approaches to managed services. These services help customers improve operational […]
Technology partnership helps fuel the growth of Freddy’s Frozen Custard Industry: Food & Beverage Client: Freddy’s Frozen Custard In Partnership with THE CHALLENGE Enlisted by Freddy’s, ISG was tasked with transitioning the client’s infrastructure to a more secure and flexible system. The initial findings highlighted a few opportunities: Evaluated the health of the client’s network […]
When conducting a disaster recovery drill, there are some things you can do to ensure you get results—good or bad—that are reliable. For an effective disaster recovery plan, you need good communication on all fronts and a methodical process. With these, you’re set up for success.
When it comes to increased productivity on your team, upgrading to a VoIP phone system provides a great return on investment. These features that a traditional phone system lacks will make you wonder how you ever lived without them. Welcome to truly modern workflow.
When you think of restaurants, you don’t usually think about computers. But every restaurant these days runs on computers. No, it’s true! Freddy’s, home of amazing burgers and custard, wanted that little extra push towards IT greatness. They wanted to make sure that the IT stuff was handled so that they could focus on their […]
Planning for IT disaster recovery is critical. Using these five tips, your business can begin to craft a basic plan for disaster recovery. The more you can prepare now, the less likely your company will be to experience catastrophic failures when a disaster does occur.
Because VoIP is a rapidly developing technology and is being adopted at a growing rate worldwide, it has been suggested that it may supplant POTS in time. Given the low costs, the flexibility, and multitude of services available with VoIP systems, you may want to consider making the switch.
While Microsoft Office 365 opens up a whole new world of collaboration and document sharing for small and mid-sized businesses (SMBs), it doesn’t, of itself, provide sufficient backup to protect your critical data. Having a separate backup system is the best way to provide complete protection.
It may be tempting to try out every new app or gadget that claims to streamline your organization, but some may end up wasting your time. What works for your colleagues may not work for you. Enhance collaboration by thinking on these points and looking at your processes critically.
Today’s talent force prefers real-time, mobile-optimized tools to communicate, and cloud vendors have responded with an extensive selection of instant messaging solutions. The leading chat apps for business allow your organization to drive growth with productive, engaging workplace communication.
A disaster recovery plan is just one step in an approach to keeping your business running well. Cyberthreats aren’t going away and new threats emerge all the time. Complete data protection requires a robust plan that includes everything from backup and disaster recovery to business continuity. If you’re serious about crafting a disaster recovery plan […]
Online meetings are only as good as the platform you use for them. An easy-to-navigate, well-designed platform can make online meetings a breeze. A platform that doesn’t fit for you will make them torture. Here are three of the best options out there right now.
No matter which industry or sector you serve, proper backup is pivotal. Data loss can seriously cripple a business of any size. A good backup strategy is the best way to avoid losing essential information due to systems failures, security breaches or plain old human error.
Since its arrival, the web-based video conference call has made a huge impression on businesses and users alike. Simply by allowing participants to engage visually with one another, rather than relying solely on audio communication, video conference calls have changed the way that we do business.
If you work in an office setting, chances are you have been on a conference call at some point. Conference calling was once considered the epitome of productive technology. Allowing people from all across the country to participate in the conversation was revolutionary. And, of course, it is still widely utilized today. However, in the […]
There are many reasons why a business should have a cloud backup procedure as a regularly maintained routine. But what backup service to choose? We took a look at some of the most popular and weighed their potential benefits for your business.
There’s no way around it. Your organization needs a Bring Your Own Device (BYOD) policy. You’ve taken in tons of advice and information. It’s time to sort through it all. Before you go into information overload, tie up your research with our handy list of BYOD policy dos and don’ts.
An incomplete or poorly prepared backup and disaster recovery (BDR) plan can result in unacceptably long outages and lost revenue for your company. Unfortunately, busy IT employees don’t always have the time to update BDR plans or test them thoroughly. Partnering with your managed IT services provider (MSP) to improve, refine and test your plan […]
Why is software patching so important for your business? Because having a sound IT infrastructure is crucial. You need a safe and secure operating platform. That’s why patching should never be overlooked when it comes to network health and digital environment stability.
It’s no secret that the economy has transformed faster than most businesses can keep up. The digital economy makes it easier for smaller, agile companies to quickly spin up applications and compete with established companies that rely on traditional IT infrastructures. To compete, companies must respond quickly to customer and market needs. However, traditional IT […]
Wi-Fi has had a profound impact on organizations and employees. It enables users to communicate and collaborate which in turn enhances productivity, agility and ultimately, profitability. But despite being so convenient and flexible, best practices for enterprise Wi-Fi security aren’t always followed.
It’s essential to keep company data safe from hackers. Viruses and malware still pose a very real threat. And privacy laws and regulations demand that you be protective of customer data, as well. Are your leaders aware of the important cybersecurity facts they need to know to protect the business?
Today’s businesses have numerous options when choosing network monitoring systems. You need to make sure your infrastructure monitoring and alerting tools have the right tools.
Include the following five features in your monitoring and alerting tools to protect your network and avoid data loss.
— VoIP (Voice over Internet Protocol) is a technology that allows businesses to make phone calls with a broadband internet connection, instead of using a telephone landline. As companies grow increasingly dependent on the internet to do their business, VoIP has become more and more appealing for organizations of all sizes and industries. According to […]
— Multi-factor authentication (MFA) can play a crucial role in your cybersecurity overall strategy. Providing a more complex security method for login, MFA requires additional verification before users have access to protected data. Any time you’re dealing with sensitive business data, you need to take care to elevate security measures. But cybersecurity trends are always changing. You can’t (and shouldn’t) […]
Our second annual Backup School webinar series is officially in the books. Session one, Going Beyond Backup to Ensure Zero Downtime, focused on business continuity. We helped distinguish between backup, disaster recovery and business continuity, and then provided a four step methodology for getting your business continuity plan up and running. Session two, Everything You Need […]
The school year is underway, and Backup School with ISG is back! Join ISG and Veeam as we educate our clients and their organizations about how they can keep their business up and running and eliminate downtime – even when the unexpected happens. Is downtime simply an unacceptable thing in your mind? Then this webinar is for you. Go beyond […]
The school year is underway, and Backup School is back! Together, ISG and Veeam focus on educating our clients and their organizations about how they can keep their business up and running and eliminate downtime – even when the unexpected happens. Office 365 is a powerful suite of products – but it lacks a comprehensive backup of some […]
Many SMBs wonder whether onsite or offsite servers offer higher levels of security. Either option could help your business grow. Over the last few years, though, more companies have found that they benefit most from a hybrid approach that improves their security and data protection.
IT support is an important part of any your technology plan, but there is another important component that should go hand in hand. Employee training is the perfect complement to strong IT support. Plus, employee education has added benefits like reducing turnover and helping employees feel valued.
— Hiring a managed IT services provider is both a challenge and a necessity. Today’s digital markets are experiencing escalating levels of cyber crimes so having an IT security expert is a requirement. However, the variety of services available and the extent to which those services are offered make it difficult to know which […]
Today’s digital markets are experiencing escalating levels of cyber crimes so having an IT security expert is a requirement. If you’re searching for managed IT services to help with your organization’s security needs, consider how these options match up with your security concerns.
Veeam backup capabilities can improve overall cybersecurity. ISG has partnered with Veeam to provide managed cloud backup services. Companies can take advantage of the advanced Veeam capabilities in a managed environment to increase accuracy and avoid capital outlay.
The Microsoft Customer Immersion Experience is the most immersive training you can get when it comes to experiencing Office 365. It’s a fully setup environment that allows you to play with the powerful suite of email, productivity and collaboration tools without fear of messing anything up. It’s just one way we help our customers experience […]
Ransomware costs businesses around the world millions of dollars each year. No matter how big or small your organization is, ransomware protection should be a priority. This article explains what ransomware is and the steps you can take to keep your business safe and secure.
Allow your in-house IT staff to focus on more strategic duties while outsourcing important support tasks such as security updates, DNS Certificate Management and data backup to an MSP. An MSP offers around the clock IT support both on and off premise.
Taking a project from inception to successful completion is something every business needs to do on a regular basis.There needs to be a detailed plan in place to make sure your project runs smoothly from start to finish. There are five specific steps to take when carrying out any type of IT project.
In the age of heightened cyberattacks, why are companies taking their data to the cloud?
