The SMB Quick Guide for Upgrading Office Technology

“Change is hard because people overestimate the value of what they have—and underestimate the value of what they may gain by giving that up.”

— James Belasco & Ralph Stayer, Flight of the Buffalo

If you run a small business, you already know two things about change. One, it’s inevitable. And two, it’s hard.

One would think that the inevitable nature of change would eventually make it easier to stomach, but that just doesn’t seem to be the case. In fact, a couple of years ago McKinsey & Company reported that (at that time) an overwhelming “70% of change programs fail to achieve their goals, largely due to employee resistance and lack of management support.” (We suspect the number isn’t much lower today.)

But when you consider why change is so hard, that makes sense.

The Science of Change

As a recent article in Forbes pointed out, the default human response to change is fear. In a more primitive time, change often meant danger. Our ancestors survived because they feared change.

While that’s fascinating in its own right, it’s also frustrating. If you’re a business owner and you’re ready to upgrade your office technology, you have to also be ready to deal with how your staff will handle change. It’s not as simple as just saying, “We’re using these applications now.” Frankly, that never works.

No, if you want to lead your company through a change in office technology, you need to be prepared.

The Office Technology Revolution

But why change anything? If the tools you’re using now are working, why not just keep using them? Because the way we do business is changing.

It’s hardly a secret that cloud adoption is steadily growing. Gartner predicts that we’re just a few years away from the day when the vast majority of businesses will rely on cloud services of some kind.

If your office technology is still primarily onsite, it’s time to consider a shift. Cloud solutions offer multiple advantages over local hardware and software, including improved flexibility, scalable growth, remote access and (in many cases) cost savings.

Changing Office Technology

Of course, that leads us back to the problem we started with. If it’s in your best interest to consider upgrading your current office technology to cloud-based solutions—and it is—then how do you go about doing that successfully?

At ISG, we’ve gone to great pains to make it as easy as possible to shift your office technology to the cloud. Not only do we take care of all the technological legwork, but we’ll even help your employees acclimate, too.

All of this is possible with our Modern Office Foundation bundle. Here’s how it works.

Top-tier Tools

Our Modern Office bundle comes with the very best office technology tools available. At the top of that list is Microsoft Office 365.

Office 365 is the premier productivity suite because it’s a powerful, robust tool that includes everything your business needs to stay on top of your projects. There’s cloud-based email, standard applications like Word, Excel and PowerPoint, as well as top communication and collaboration solutions like Teams, Sharepoint and OneNote.

And you’ll get it all with the Modern Office Foundation bundle.

Seamless Transition

No matter how good the tools, if transitioning from your current solutions to new office technology is rough, your employees aren’t likely to see the value. That’s why working with a skilled partner like ISG Technology is so important.

We’ll take care of your implementation, allowing for a hassle-free adoption period. Trust us—you’ll be glad you didn’t tackle this on your own.

Employee Training & Support

A lot of our competitors offer some kind of migration service. That’s not terribly unique. But what really sets us apart is our employee education and support.

We offer monthly Innovation Training sessions to ensure your staff gets the most possible value out of your office technology tools. In addition to that, our help desk support is second to none. It doesn’t matter if one of your employees is dealing with something as simple as a lost password or something more complex, we’ll be there.

And because our approach is both proactive (through training) and reactive (through support), you’ll always be covered.

The Right Kind of Change

Office technology is changing. While it can be tough to keep up, ISG’s Modern Office Foundation bundle makes it a lot easier.

If you’d like more information about our Modern Office Foundation bundle, feel free to contact us today. We’ll be happy to show you how we can help upgrade your office technology without any hangups.

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